Sony Ericsson Cell Phone Error messages

Error messages

Insert SIM

There is no SIM card in your phone or you may have inserted it incorrectly.

See To insert the SIM card on page 6.

The SIM card connectors need cleaning. If the card is damaged, contact your network

operator.

Insert correct SIM card

Your phone is set to work only with certain SIM cards. Check if you are using the correct

operator SIM card.

Incorrect PIN/Incorrect PIN2

You have entered your PIN or PIN2 incorrectly.

Enter the correct PIN or PIN2 and select OK.

PIN blocked/PIN2 blocked

You have entered your PIN or PIN2 code incorrectly three times in a row.

To unblock, see SIM protection on page 62.

Codes do not match

Codes that you have entered do not match. When you want to change a security code, for

example your PIN, you have to confirm the new code. See SIM protection on page 62.

No netw. coverage

•Your phone is in flight mode. See Flight mode on page 57.

•Your phone is not receiving any network signal, or the received signal is too weak. Contact

your network operator and make sure that the network has coverage where you are.

•The SIM card is not working properly. Insert your SIM card in another phone. If this works,

it is probably your phone that is causing the problem. Please contact the nearest

Sony Ericsson service location.

Emergency calls only

You are within range of a network, but you are not allowed to use it. However, in an

emergency, some network operators allow you to call the international emergency number

112. See Emergency calls on page 18.

PUK blocked. Contact operator.

You have entered your personal unblocking key code (PUK) incorrectly 10 times in a row.

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Contents

Main Contents Getting started..............................................................................5 Calling..........................................................................................17 Walkman .................................................................................25 Entertainment.............................................................................30 Transferring and handling content...........................................37 Updating your phone.................................................................42 Messaging...................................................................................43 Internet .......................................................................................48 Synchronising.............................................................................54 Page Page Phone overview To insert the SIM card Turning on the phone SIM card PIN Standby Widget Manager Help Supported services and features Charging the battery Maximising battery performance Screen icons Menu overview* PlayNow Camera Radio Calls** Internet Messaging Contacts Organiser Navigation Tabs Shortcuts Main menu shortcuts Activity menu Memory Memory card Phone language Entering text Page Calling Making and answering calls Background music Video call Before making video calls Emergency calls Networks Call list Contacts Default contacts Phone contacts Calling contacts Editing contacts SIM contacts Deleting contacts Contact memory status Myself Speed dial More calling features Voicemail Voice control Diverting calls Call waiting More than one call Conference calls My numbers Accept calls Restricted dialling Restrict calls options Call time and cost Showing or hiding your phone number Walkman Stereo portable handsfree Walkman player Shake control Clear stereo and clear bass Playlists SensMe technology Audio books Buy Now Online music and video clips Page Entertainment PlayNow application TrackID application Radio Saving channels Recording sound Imaging Viewfinder and camera keys Using the still camera Photo fix Tips on using the camera Using the video camera Working with photos Viewing and tagging photos Viewing photos on a map Photo tags Using photos Using web albums Accessing videos in your phone Page Transferring and handling content Organising your content Copyright protected content Handling content in the phone Sending content to another phone Connecting your phone to a computer Connecting using a USB cable PC Companion Dragging and dropping content Required operating systems Connecting using Bluetooth wireless technology Transferring content to and from a computer Phone name Using Bluetooth wireless technology Before using Bluetooth wireless technology Power saving Backing up and restoring Updating your phone Updating your phone using Sony Ericsson PC Suite Updating your phone wirelessly Messaging Text and picture messages Sending messages Receiving and saving messages Message options Conversations Voice messages Email Before using email Entering email settings manually Page Active email account Checking for new email messages automatically Page Internet To access the web browser toolbar Web browser shortcuts Bookmarks History pages More browser features Internet settings Entering settings manually Internet security and certificates Modem functionality Before starting Setting up Internet connections Setting up an Internet connection using Sony Ericsson PC Suite Managing connections in Sony Ericsson PC Suite Setting up a USB cable modem Setting up a Bluetooth modem File transfers Web feeds Updating web feeds Web feeds in standby Podcasts Photo feeds Synchronising Synchronisation options in Sony Ericsson PC Suite Contacts, calendar items, tasks, notes and bookmarks Bookmarks Rules Synchronising using a Microsoft Exchange Server Before you start to synchronise Synchronising using a computer Synchronising using an Internet service More features Flight mode Location services Alarms The alarm in silent mode Calendar Appointments Notes Tasks Profiles Time and date Themes Main menu layout Screen orientation Ringtones Games Applications Java application screen size Antivirus PIN codes SIM protection Phone protection Keypad lock IMEI number Page Troubleshooting Common questions I cannot send messages from my phone The phone does not ring or rings too softly The phone cannot be detected by other devices using Bluetooth wireless technology I cannot synchronise or transfer content between my phone and the computer, when using a USB cable. Error messages Legal information Sony Ericsson W20/W20i Walkman This is an Internet version of this publication. Print only for private use. Index A B C D O P Q R S