No battery icon appears when I start charging the phone
It may take a few minutes before the battery icon appears on the screen.
Some menu options appear in grey A service is not activated. Contact your network operator.
I cannot use SMS/text messages on my phone
You must have a service centre number. The number is supplied by your service provider and is usually saved on the SIM card. If the number to your service centre is not saved on your SIM card, you must enter the number yourself.
To enter a service centre number
1From standby select Menu > Messaging > Settings > Text message and scroll to Service centre. The number is shown if it is saved on the SIM card.
2If there is no number shown, select Edit.
3Scroll to New ServiceCentre and select Add.
4Enter the number, including the international “+” sign and country code.
5Select Save.
68Troubleshooting
I cannot use picture messages on my phone
You must set an MMS profile and the address of your message server. If no MMS profile or message server exists, you can receive all the settings automatically from your network operator or at www.sonyericsson.com/support.
To select an MMS profile
1From standby select Menu > Messaging > Settings > Picture message > MMS profile.
2Select a profile.
To set the message server address
1From standby select Menu > Messaging > Settings > Picture message.
2Scroll to MMS profile and select Edit.
4 Scroll to Message server and select Edit.
5 Enter the address and select OK
>Save.
The phone does not ring or rings too softly
Make sure that Silent mode has not been set to On. See To turn the ringtone off on page 64.
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