Check the ringtone volume. See To set the ringtone volume on page 63.

Check the profile. See To select a profile on page 62.

Check the divert call options. See To divert calls on page 37.

The phone cannot be detected by other devices using Bluetooth wireless technology

You have not turned the Bluetooth function on. Make sure that the visibility is set to show phone. See To turn the Bluetooth function on on page 27.

I cannot synchronise or transfer content between my phone and my computer, when using the USB cable.

The cable or software that came with your phone has not been properly installed. Go to www.sonyericsson.com/support to read Getting started guides which contain detailed installation instructions and troubleshooting guides.

I have forgotten my code memo passcode

If you forget your passcode, you must reset the code memo. This means that all entries in the code memo are

deleted. The next time you enter the code memo, you must proceed as if you are opening it for the first time.

To reset code memo

1From standby select Menu > Organizer > Code memo.

2Enter an incorrect password 3 times.

3 Reset code memo? appears.

4 Select Yes.

Where can I find the regulatory information such as my IMEI number if I cannot turn on my phone?

Error messages

Insert SIM

There is no SIM card in your phone or you may have inserted it incorrectly.

Troubleshooting 69

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