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Communication problems

Telephone does • The received signal can be too weak, possibly

not work because you are being shielded from the signal. Check your display signal strength indicator. Move outdoors or up from the ground to obtain a sufficiently strong signal.

• Make sure the P900 is not set into Flight mode.

• Your P900 might be busy sending or receiving

data or e-mail.

• Check the settings for diverting or restricting

The persons I

• Make sure you do not cover the microphone

talk with has

when you talk. You find the microphone at the

problems

bottom, next to the connector.

hearing what I

• You could be almost out of network range. The

say

sound improves with a better network

 

connection.

Cannot use

• Your subscription does not include WAP. Check

WAP

with your service provider.

 

• The settings are not correct. Enter new settings.

 

Contact you service provider or visit

calls. See ‘Divert calls’ on page 53, ‘Accepted

callers’ on page 53 and ‘Restrict calls’ on

page 53.

• If Emergency calls only is displayed on the

screen, you are not allowed to use the network

within range. You can, however, usually make an

emergency call using the emergency number.

• If No network is displayed on the screen, you are

in an area that is not covered by a network or the

received signal is too weak.

Cannot send nor receive SMS or MMS

www.sonyericsson.com/support and use the

WAP configurator.

Your subscription does not include SMS or MMS. Check with your service provider.

Check with you service provider that you have entered the correct Service Centre phone number.

Check the settings in the Control panel. Contact you service provider or visit

Cannot hear

• Increase the ring signal volume.

incoming call

• Increase the ring signal volume.

www.sonyericsson.com/support and use the

MMS configurator.

Make sure that Flight mode is deactivated.

Phone memory might be full. Delete some pictures or music, for example.

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Troubleshooting