| Troubleshooting |
| This chapter lists some problems that you might |
| encounter while using your phone. Some problems |
| require that you call your service provider, but most |
| of the problems you can easily correct yourself. |
| The phone cannot be switched on |
| Recharge or replace the battery. |
| See “SIM card and battery information” on page 4. |
| No indication of charging |
| When charging a |
| up to 30 minutes before the battery icon appears in |
| the display. |
| Gray menu options |
| Gray text indicates a function is temporarily unavailable. |
| This may be because the service is not included in your |
| phone service subscription, or because a certain phone |
| setting has not been turned on, or is otherwise not |
| selectable. For example, the Send menu may be displayed |
| in gray if you selected a |
| or sound. |
64 | Troubleshooting |
Display Messages
Insert SIM. There is no SIM card in the phone or you may have inserted it incorrectly. See “SIM card and battery information” on page 4.
Insert correct SIM card. The phone is set to work only with
Emergency only You are within range of a network, but you are not allowed to use it. However, in an emergency, some operators allow you to call an emergency number. See “Emergency calls” on page 24.
No network. (or no operator name displayed) There is no network within range or the received signal is too weak. You have to move to get a signal that is strong enough.
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