Troubleshooting 77
Grey menu options
Grey text indicates a function that is
temporarily unavailable, for example due to
your subscription or due to a certain setting
which has not been turned on.
Since you cannot send themes, pictures and
soundsthat a re copyright-protected, the Send me nu
issometimes unavailable.
Error messages
Insert SIM
There is no SIM card in the phone or you may have
inserted it incorrectly. Insert a SIM card. Se e “SIM
card and battery information” on page 4.
Insert correct SIM card
The phone is set to work only with certain SI M cards.
Insert the correct SIM card.
Emergency only
You are within range of a network, but you are not
allowed to use it. However, in an emergency, some
operators allow you to call the international emergency
number 112. See “Making emergency calls” on page25.
No network
There is no network within range or the received signal
is too weak. You have to move to get a signal that is
strong enough.
Wrong PIN/Wrong PIN2
You have entered your PIN or PIN2 incorrectly.
•Enter the correct PIN or PIN2, and press YES. See
“SIM card lock” on page 75.
Codes do not match
When you want to change a security code (for example
your PIN) you have to confirm the new code by
entering it again. The two codes that you have entered
do not match. See “SIM card lock” on page 75.
PIN blocked/PIN2 blocked
You have entered your PIN or PIN2 incorrectly three
times in a row. To unblock, see “SIM card lock” on
page75.
PUK blocked- contact operator
You entered your personal unblocking key code (PUK)
incorrectly 10 times in a row. Contact your network
operator or service provider.
T68iUG-R3A-AE.book Page 77 Tuesday, April 23, 2002 10:47 AM