Troubleshooting |
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The phone turns itself off | I cannot use the Internet | ||
Possible cause: The |
| button has been pushed | Possible cause: Your subscription does not include |
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unintentionally. | data capability. | ||
Solution: Turn on the automatic keylock, or lock | Solution: Please contact your service provider. | ||
the keypad manually % 69 Keypad Lock. | Possible cause: Internet settings are missing | ||
Possible cause: The battery connection is bad. | or incorrect. | ||
Solution: Make sure the battery is inserted correctly | Solution: Go to www.SonyEricsson.com/support, | ||
choose your phone model, then choose | |||
I cannot use SMS/text messages | “Phone setup – WAP” and follow the instructions | ||
on my phone |
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Possible cause: Settings are missing or incorrect. | The phone cannot be detected | ||
Solution: Contact your service provider to find | by other users via Bluetooth | ||
out the correct SMS service center setting | Possible cause: You have not turned Bluetooth on. | ||
Solution: Make sure that Bluetooth is turned | |||
I cannot use MMS/picture messages | on and that your phone is visible to other users | ||
on my phone |
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Possible cause: Your subscription does not include | I cannot synchronize or transfer data | ||
data capability. | between my phone and my computer, | ||
Solution: Please contact your service provider. | when using the included USB cable | ||
Possible cause: Settings are missing or incorrect. | Possible cause: The cable has not been properly | ||
Solution: Go to www.SonyEricsson.com/support, | detected and installed on your computer. | ||
choose your phone model, then choose | The software that came with your phone has | ||
“Phone setup – MMS” and follow the instructions | not been properly installed on the computer. | ||
Solution: Go to www.SonyEricsson.com/support, | |||
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| choose your phone model, then choose “Product |
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