| Troubleshooting |
information” – “Getting started”. The guide | Error Messages |
“Synchronizing the phone with a computer” contains | Insert SIM. |
installation instructions and a troubleshooting guide, | Possible cause: There is no SIM card in the phone |
that may assist you in solving the problem. | or you may have inserted it incorrectly. |
Master Reset | Solution: Insert a SIM card % 5 To insert SIM card |
The changes that you have made to settings | Possible cause: The SIM card connectors need |
and the content that you have added or edited, | cleaning. |
will be deleted. | Solution: Remove the SIM card and clean it. |
• If you select Reset Settings, the changes that | Also check that the card is not damaged in a way |
you have made to settings will be deleted. | that may prevent connection to the phone connectors. |
• If you select Reset All, in addition to your | In that case, contact your service provider for a new |
changes to settings, all contacts, messages, | SIM card. |
personal data, and content that you have | Insert correct SIM card. |
downloaded, received or edited will also | |
be deleted. | Possible cause: The phone is set to work only with |
To reset the phone | certain SIM cards. |
Solution: Verify whether you are using the correct | |
1 } Settings } the General tab } Master Reset. | service provider SIM card for your phone. |
2 } Reset Settings or } Reset All. | Wrong PIN./Wrong PIN2. |
3 When instructions appear } Continue. | |
If you select Reset All, content such as melodies | Possible cause: You have entered your PIN or PIN2 |
incorrectly. | |
and pictures that you have downloaded, received | Solution: Enter the correct PIN or PIN2 } Yes |
or edited is also deleted. | |
| |
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