Troubleshooting

information” – “Getting started”. The guide

Error Messages

“Synchronizing the phone with a computer” contains

Insert SIM.

installation instructions and a troubleshooting guide,

Possible cause: There is no SIM card in the phone

that may assist you in solving the problem.

or you may have inserted it incorrectly.

Master Reset

Solution: Insert a SIM card % 5 To insert SIM card

and battery.

The changes that you have made to settings

Possible cause: The SIM card connectors need

and the content that you have added or edited,

cleaning.

will be deleted.

Solution: Remove the SIM card and clean it.

• If you select Reset Settings, the changes that

Also check that the card is not damaged in a way

you have made to settings will be deleted.

that may prevent connection to the phone connectors.

• If you select Reset All, in addition to your

In that case, contact your service provider for a new

changes to settings, all contacts, messages,

SIM card.

personal data, and content that you have

Insert correct SIM card.

downloaded, received or edited will also

be deleted.

Possible cause: The phone is set to work only with

To reset the phone

certain SIM cards.

Solution: Verify whether you are using the correct

1 } Settings } the General tab } Master Reset.

service provider SIM card for your phone.

2 } Reset Settings or } Reset All.Wrong PIN./Wrong PIN2.

3 When instructions appear } Continue.

If you select Reset All, content such as melodies

Possible cause: You have entered your PIN or PIN2

incorrectly.

and pictures that you have downloaded, received

Solution: Enter the correct PIN or PIN2 } Yes

or edited is also deleted.

% 68 SIM Card Lock.

 

 

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