Master reset

If you select Reset settings, the changes that you have made to settings will be deleted.

If you select Reset all, your settings and content, such as contacts, messages, pictures, sounds and downloaded games, will be deleted. You may also lose content that was in the phone at purchase.

To reset the phone1From standby select Menu > Settings > the General tab > Master reset.

2Select an option.

3Follow the instructions that appear.I cannot charge the phone or battery capacity is low

The charger is not properly connected or the battery connection is poor. Remove the battery and clean the connectors.

The battery is worn out and needs to be replaced. See Charge the battery on page 9.

No battery icon appears when I start charging the phoneIt may take a few minutes before the battery icon appears on the screen.

Some menu options appear in grey A service is not activated. Contact your network operator.

I cannot use SMS/text messages on my phone

You must have a service centre number. The number is supplied by your service provider and is usually saved on the SIM card. If the number to your service centre is not saved on your SIM card, you must enter the number yourself.

To enter a service centre number

1From standby select Menu > Messaging > Settings > Text message and scroll to Service centre. The number is shown if it is saved on the SIM card.

2If there is no number shown, select Edit.3 Scroll to New ServiceCentre and select Add.

4 Enter the number, including the international “+” sign and country/ region code.

5 Select Save.
72Troubleshooting

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