Washer Symptom | Possible Cause / Solution |
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Too Many Soap Suds | • Laundry load may be oversudsing. Make sure you are using low sudsing, high efficiency |
| (HE) detergent. |
| • Make sure you are using the amount of detergent recommended on the detergent’s label. |
| If using detergents made for topload washers, use only 1/4 cup regular detergent |
| (1/2 of the recommended amount). |
| • Laundry load may be overloaded. Make sure you are using proper load sizes. |
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Vibrates/Moves Slightly | • Make sure washer is level. Uneven leveling can cause vibration. |
| • Make sure washer is installed on a solid, sturdy and level floor. The washer should not be |
| installed on carpeting, soft tile, a platform or other weakly supported structures. |
| • Make sure rubber feet are installed on all four leveling legs. |
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Is Noisy | • Make sure washer is level. Uneven leveling can cause vibration. |
| • Some sounds may be a part of normal operation for a frontload washer. Refer to Common |
| Washer Sounds section. |
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Load is too Wet | • Wash load may be unbalanced. The washer may have limited the spin speed to prevent |
| damage to the machine. Redistribute the load and run a RINSE & SPIN cycle. |
| • Load is too small. Add items to make full load. |
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Wrong Water Temperature | • Make sure that the controls are properly set. |
| • Check fill hoses. Make sure hot faucet hose is connected to hot mixing valve (indicated |
| with “H” on the valve bracket) and cold faucet is connected to cold mixing valve (indicated |
| with “C” on the valve bracket). |
| • Make sure house water heater is adjusted properly. |
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