Chapter 5 - Trouble Shooting
PROBLEM | POSSIBLE CAUSE | SOLUTION |
SPIRIT will not | Battery Dead | Check that the battery is charged. |
turn on |
| (See 1.2) |
|
| Try powering the SPIRIT from the |
|
| universal adapter. |
|
| (See1.3) |
|
|
|
SPIRIT will not | Button lock is switched on | Switch off the button lock. |
respond to any |
| (See 2.1.3) |
button presses |
|
|
There is no sound | Headphone plug not inserted | Check that the headphone plug is |
from the | correctly | properly inserted. |
headphones |
| Check that the volume level is not at its |
| Volume is turned down low | lowest setting. |
|
| (See 2.1.2) |
Files are not | Files in the play list are in | Use the record function in Widows |
appearing in the | unsupported formats | Media Player or your music player of |
play list when I try |
| choice to encode the files into MP3 or |
to download to |
| WMA format. |
the SPIRIT |
|
|
Display shows | RAM Test Failure | Visit the support section of |
|
| web site: www.entempo.com |
|
| If this does not solve the problem, |
|
| please email support@entempo.com for |
|
| further instruction |
Display shows | HDD Test Failure | Visit the web site: www.entempo.com |
|
| If this does not solve the problem, |
|
| please email support@entempo.com for |
|
| further instruction |
Display shows | Boot Failure | Visit the web site: www.entempo.com |
|
| If this does not solve the problem, |
|
| please email support@entempo.com for |
|
| further instruction |
SPIRIT | System stop | Press the reset button (see 1.5) |
unresponsive. No |
|
|
button presses |
|
|
function. |
|
|
If you have not found your answer here, visit the web site www.entempo.com for further troubleshooting and firmware downloads.
For additional technical support please go to www.entempo.com
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SPIRITMAN060104 | Entempo 19 | |