14 Section 1C: Getting Help
Visiting the Sprint Web Site
Stop by www.sprint.com and log on to get up-to-date information on Sprint
services, options, and more.
You can also:
䢇Review coverage maps.
䢇Access your account information.
䢇Add additional options to your service plan.
䢇Purchase accessories.
䢇Check out frequently asked questions.
䢇And more.
Contacting Sprint Customer Service
You can reach Sprint Customer Service by:
䢇Logging on to your account at www.sprint.com.
䢇Calling us toll-free at 1-888-788-4727 (business use) or 1-888-715-4588
(personal use).
䢇Writing to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742.
Troubleshooting
The Online Help for SprintConnection Manager on your Windows computer (see
page 63) includes descriptions of most common error messages. Look in the
Contents under Troubleshooting.
For help with other problems:
䢇See “Troubleshooting Tips (Windows)” on page99 or “Troubleshooting Tips
(Mac)” on page 116.
䢇Consult the Sierra Wireless Web site at www.sierrawireless.com, where you will
find an extensive knowledge base that can be searched to address most
problems, and the Installation Troubleshooting wizard (in the Support &
Download section).
䢇Contact Sprint as noted above.