Customer service information

In theeventthat youare experiencingsometechnicaldifficultywithyour Starprinter, pleaserefer to Chapter6- “Maintenanceand troubleshooting.”Thischapterprovides youwitheasy methodsto diagnoseandresolveproblemswhichyou may encounter.

For furthertechnicalsupport,you shouldfirstcontactyourAuthorizedStar Dealer. If yourequireadditionalsupport,Star Micronicsoffersa widevarietyof technical supportservices. Pleaseuse thephonenumberslistedbelowbasedon thecountry whichyour Starprinterwas purchased.

Star Micronics Technical Hotline:

NorthAmerica: 1-908-572-3300

HongKong: 852-795-2335

Australia: 61-2-748-4300

NewZealand: 64-9-570-1470

Star Micronics FaxBack (Document Retrieval) System:

Requiresaccessto a facsimilemachineor boardwithreceivecapability NorthAmerica: 1-908-572-4004

Star Micronics Bulletin Board Service:

Requiresa computermodem

NorthAmerica: 1-908-572-5010

UnitedKingdom: 44-494-461395

France:

33-1-305807

Germany:

49-69-780929

Netherlands:

31-73-424485

Australiaand NewZealand:

61-2-748-2960

49

Page 57
Image 57
Star Micronics SJ-144MC user manual Customer service information, Star Micronics Technical Hotline