TROUBLESHOOTING GUIDELINES

WATER HEATER CONTROL

TROUBLE SHOOTING

Please check guidelines below. For your safety, water heater service should be performed only by a qualified service technician.

Read the GENERAL SAFETY INFORMATION section first.

INTELLI-VENT TROUBLESHOOTING CHART - RESIDENTIAL CONTROL

#

LED STATUS

PROBLEM

SOLUTION

6

A B

C

Ignition/flame failure.

1. Gas supply is turned off - pressure too low. Ensure

 

 

 

The water heater has reached the

supply and manifold gas pressures are within

 

 

 

 

requirements in the installation manual. Manifold gas

 

 

 

 

maximum number of retries and is

pressure is non-adjustable if pressure is off by more

 

 

 

 

currently locked out for one hour.

than 0.3” W.C. (75 Pa) replace the Intelli-Vent™ control.

 

 

 

 

Cycle the power to the water heater

2. Low supply voltage - should be 115 -125 VAC.

 

 

 

 

off and on to reset.

3. Ensure flame sensor is making good contact with the

 

 

 

 

Service Note:

 

 

 

 

burner flame, ensure flame is steady see #8 below.

 

 

 

 

The resistance (ohms) of a hot surface

4. Ensure the flame sensor is clean - use ultra fine steel

 

 

 

 

ignitor will increase over time. If the

 

 

 

 

resistance at room temperature is near

wool or Scotch-Brite™ pad to clean flame sensor.

 

 

 

 

18.8 ohms - consider replacing the ignitor

5. Ensure the hot surface ignitor is positioned to provide

 

 

 

 

as a preventative measure.

 

 

 

 

 

consistent ignition.

 

 

 

 

 

6. Check for any cracks in ignitor assembly ceramic

 

 

 

 

 

insulators - replace ignitor assembly if damaged.

 

 

 

 

 

7. Check resistance of ignitor at room temperature (77ºF)

 

 

 

 

 

(25°C) at the plug end. Replace ignitor if resistance is

 

 

 

 

 

not within 11.5 and 18.8 ohms at room temperature.

 

 

 

 

 

8. Ensure the correct size of vent pipe (2”, 3”, 4”) was

 

 

 

 

 

used per installation manual for vent length. Using larger

 

 

 

 

 

pipe than required may cause excessive air turbulance

 

 

 

 

 

in the combustion chamber.

 

 

 

 

 

 

7

A

B

C

Self diagnostic tests have found a problem

1. Turn the power off for 10-20 seconds then on again to

 

 

 

with the gas valve driver circuit, internal

clear these error codes.

 

 

 

 

microprocessor, or other internal circuits.

2. If any of these error codes persist or cannot be cleared-

 

 

 

 

 

 

A

B C

 

replace the Intelli-Vent™ control.

8

 

 

 

 

 

 

 

9

A

B C

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A

B

C

Flame signal has been sensed out of

1. Turn the power off for 10-20 seconds and then on again

10

proper sequence.

again to clear this error code.

 

 

 

2. Replace the Intelli-Vent™ control if this error code persists.

 

A

B

C

Water temperature in the tank has

1. Turn the power off for 10-20 seconds then on again

11

exceeded 195°F (91°C) and has

to clear this error code.

 

 

 

 

 

 

 

activated the ECO.

2. Replace the Intelli-Vent™ if the error code persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The self diagnostic check detected one

1. Press and release temperature adjust buttons. If the

12

A

B

C

or both of the temperature adjust buttons

above action does not clear the error, the control will

 

are stuck.

continue to regulate water temperature at the last setting.

 

 

 

 

 

However, settings will no longer be adjustable - the

 

 

 

 

 

control should be replaced.

 

 

 

 

 

 

 

 

 

 

The self diagnostic test has detected the

1. Turn the power off for 10-20 seconds then on again

13

 

 

 

water temperature sensor (thermistor) is

to clear this error code.

 

A B

C

either open or shorted.

2. Replace the Intelli-Vent™ control if this error code persist.

 

 

 

 

 

31

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Image 31
State Industries GS675YRVLT instruction manual Burner flame, ensure flame is steady see #8 below
Page 30 Page 32

GS675YRVLT specifications

The State Industries GS675YRVLT is a highly efficient and reliable water heater designed for residential use. It features advanced technologies and specifications that cater to the needs of modern households, making it an excellent choice for those seeking comfort and convenience in their hot water supply.

One of the standout features of the GS675YRVLT is its Energy Star certification, which signifies that it meets strict energy efficiency guidelines set by the U.S. Environmental Protection Agency. This certification not only ensures lower utility bills for homeowners but also contributes to reduced environmental impact, aligning with sustainable practices.

The unit is equipped with a powerful 67-gallon tank, providing ample hot water for larger families or households with high hot water demands. With its recovery rate, it can deliver consistent hot water, making it ideal for simultaneous use in multiple outlets, such as showers, dishwashers, and laundry machines.

A key characteristic of the GS675YRVLT is its durable construction. The tank is built with a glass lining that resists corrosion, extending the life of the water heater and minimizing the need for frequent replacements. Additionally, the reinforced insulation helps retain heat, improving the overall energy efficiency of the system.

The GS675YRVLT utilizes advanced heating technology. It features a high-efficiency gas burner that accelerates the heating process, ensuring quicker access to hot water. The combination of this burner and the unit's insulation means that users benefit from lower energy consumption without sacrificing performance.

Safety is also a priority in the design of this water heater. The GS675YRVLT includes a pressure relief valve, which prevents excessive pressure buildup, and it is equipped with a flame arrestor, minimizing the risk of combustion. These safety features are essential for ensuring peace of mind for homeowners.

User-friendly controls and a digital thermostat are other notable aspects of this unit. They allow for easy temperature adjustments and monitoring of energy usage.

In summary, the State Industries GS675YRVLT is a top-tier water heater that combines energy efficiency, robust construction, advanced technologies, and safety features. It is an ideal solution for those looking to enhance their home's hot water system while also being considerate of energy consumption and environmental responsibility.
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