
15
SECTION 4TROUBLESHOOTING4.1 MIX LIGHT INDICATORS
The following chart shows all possible mix light indicator combinations along with the cause and operation of the freezer.
4.2 TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE REMEDY
Freezer doe s not 
run.
1. Power to freezer is off.
2. Blown fuse or tripped ci rc uit.
3. Freeze-up (auger will not turn).
4. High pressure cut -out  t ripped.
5. Front door not in plac e.      
1. Supply power to freezer.
2. Replace or reset.
3. Turn  CLEAN-OFF-ON switch to OFF (middle) 
position for 15 minutes ,  then restart.
4. Wait unt i l  aut om at i c  reset for freezer to start.
5. Assem bl e front door in plac e.
Freezer will not 
shut off.
1. Not enough mix in hopper.
2. Drive belt failure.
3. Consistenc y temperature setting is  too 
firm.
4. Refrigeration problem.
1. Fill hopper with mi x .
2. Replace drive belt.
3. Turn Consistency  A djustment knob counter-
clockwise.
4. Check system. (Call distributor for service)
Product is too firm.
1. No mix in hopper.
2. Consistenc y temperature setting is  too 
firm.                                                       
1. Fill hopper with mi x .
2. Turn Consistency  A djustment knob counter-
clockwise.
ADD MIX OFF ON
MIX OUT OFF FLASHING
Conditions Normal operation 
mode Mix below deep 
sensor
Refrigeration has 
been running for 
30+ minutes
Drive Motor 
Failure
Operation Norm al Timers Timers Timers
Corrective 
Action N/A A dd m i x Contact Service 
Technician Contact  S ervice 
Technician
Shallow sensor is  only for autofill sensor.
Simultaneous  
FLASHING Alt ernate 
FLASHING
Sensors
ADD MIX and MIX OUT lights will  t urn off as s oon as  mix touches deep sens or.