SECTION 4
TROUBLESHOOTING CHARTS
The Troubleshooting Tables on the following two pages list the common problems that can occur to the freezer.
PROBLEM |
| POSSIBLE CAUSE |
| REMEDY |
|
|
| ||
Freezer does | 1. Power to freezer is off. | 1. Supply power to freezer. | ||
not run. | 2. Fuse or circuit if blown or tripped. | 2. | Replace or reset. | |
| 3. | 3. | Turn | |
|
|
|
| minutes, then restart. |
| 4. High pressure | 4. Reset high pressure | ||
| 5. | Front door not in place. | 5. | Assemble front door in place. |
|
|
| ||
Freezer will not | 1. Not enough mix in hopper. | 1. Fill hopper with mix. | ||
shut off. | 2. Drive belt failure. | 2. | Replace drive belt. | |
| 3. | Consistency temperature setting | 3. | Readjust. (Call distributor for service.) |
|
| is too firm. |
|
|
| 4. Consistency temperature control | 4. Replace. (Call distributor for service.) | ||
|
| failure. | 5. | Check system. (Call distributor for |
| 5. | Refrigeration problem. | ||
|
|
|
| service.) |
|
|
| ||
Product is too | 1. Product is being dispensed before | 1. Press the PUSH TO FREEZE push | ||
soft. |
| "SERVE" is displayed on LCD |
| button. Wait until "SERVE" is displayed on |
| panel. |
| LCD panel before dispensing. | |
| 2. | No vent space for free flow of | 2. | A minimum of 3 inches of vent space |
|
| required. (See Section 2) | ||
|
| cooling air. | 3. | Change location or direct hot air away |
| 3. | Air temperature entering |
| from freezer. |
|
| condenser is above 100°F. | 4. Clean. (See Section 3) | |
| 4. Condenser is dirty. | 5. | Readjust. (Call distributor for service.) | |
| 5. | Consistency setting too soft. | 6. | Remove mix, clean, sanitize and freeze |
| 6. | Stabilizers in mix are broken |
| down with fresh mix. |
|
| down. | 7. | Remove mix, clean, reassemble, sanitize |
| 7. | Auger is assembled wrong. |
| and freeze down. |
| 8. | Refrigeration problem. | 8. | Check system. (Call distributor for |
|
| service.) | ||
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|
| ||
Product is too | 1. No mix in hopper. | 1. Fill hopper with mix. | ||
firm. | 2. Small portions are being | 2. | Allow freezer to sit idle for 5 minutes | |
|
| dispensed in a short time. |
| before dispensing. |
| 3. | Consistency temperature setting | 3. | Readjust. (Call distributor for service.) |
|
| is too firm. | 4. Replace. (Call distributor for service.) | |
| 4. Consistency temperature control | |||
|
| failure. | 5. | Check. (Call distributor for service.) |
| 5. | Line voltage fluctuating. | ||
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