What to Do if the 1.1 Uninstallation Fails

Note – In this section, Identity Synchronization for Windows locations are described as follows:

<serverRoot\>\\isw-<hostname\>

where <serverRoot \> represents the parent directory of the Identity Synchronization for Windows installation location. For example, if you installed Identity Synchronization for Windows in C:\\Program Files\\Sun\\mps\\isw- example, the < serverRoot \> would be C:\\Program Files\\Sun\\mps.

1Stop all the Identity Synchronization for Windows Java processes (Core and instance installations) using one of the following methods:

Select Start Settings Control Panel Administrative Tools Services to open the

Services window. In the right pane, right-click on Identity Synchronization for Windows and select Stop.

Open a Command Prompt window and type the following command: net stop “Sun ONE Identity Synchronization for Windows

If the preceding methods do not work, use the following steps to stop the Java processes manually:

a.Open the Services window, right-click on Identity Synchronization for Windows, and select Properties.

b.From the General tab in the Properties window, select Manual from the Startup type drop-down list.

Note – Although you can view Java processes (such as pswwatchdog.exe) from the Windows Task Manager, you cannot determine which processes are specifically related to Identity Synchronization for Windows. For this reason, do not stop processes from the Windows Task Manager.

2Stop the Change Detector service using one of the following methods:

In the Services window, right-click on Sun ONE NT Change Detector Service in the right pane and select Stop.

Open a Command Prompt window and type the following command: net stop “Sun ONE NT Change Detector Service”

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Sun Java System Directory Server Enterprise Edition 6.0 Migration Guide • March 2007

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Sun Microsystems 8190994 manual ServerRoot\\\isw-hostname