Sun Microsystems 8190994 manual Migrating Identity Synchronization for Windows 137

What to Do if the 1.1 Uninstallation Fails

■If the preceding methods do not work, use the following steps to stop the Change Detector Service manually:

a.Open the Services window, right-click on Change Detector Service and select Properties.

b.From the General tab in the Properties window, select Manual from the Startup type drop-down list.

c.Restart your Windows NT computer.

3You must remove Identity Synchronization for Windows registry keys. Open a Command Prompt window and type regedt32 to open the Registry Editor window.

Caution – Do not use regedit because the program does not allow you to edit multi-value strings.

Backup your current Windows registry file before proceeding to“Manually Uninstalling a 1.1 Instance from Windows NT” on page 135.

a.In the Registry Editor, select the top node (My Computer) in the left pane.

b.Select Registry →Export Registry File from the menu bar.

c.When the Export Registry File dialog box is displayed, specify a name for the file and select a location to save the backup registry.

4In the Registry Editor, select Edit →Delete from the menu bar.

Remove the following Identity Synchronization for Windows keys from the Registry:

■All entries under

HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Uninstall\\Ident Synchronization for Windows

■All CurrentControlSet and ControlSet (such as ControlSet001, ControlSet002) entries under HKEY_LOCAL_MACHINE\\SYSTEM\\*.

These entries include the following:

■...\\Control\\Session Manager\\Environment\\ <isw-installation directory\>

■...\\Services\\Eventlog\\Application\\Sun ONE Identity Synchronization for Windows

■...\\Services\\Sun ONE Identity Synchronization for Windows

■...\\Services\\iMQBroker

■The HKEY_LOCAL_MACHINE\\SOFTWARE\\Sun Microsystems\\PSW

Chapter 7 • Migrating Identity Synchronization for Windows 137

Sun Confidential: Registered