Troubleshooting Guide
Problem | Possible cause | What to do |
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Juicer will not start when speed | The juicer hasn’t been assembled | See ‘Assembling your Fresh Start™ |
is selected. | correctly. | Juicer', on page 7. |
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The juicer motor appears to struggle | Pulp container is full. | Empty the pulp container. |
during operation. |
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Pulp is caught in the juicer cover.
Stop juicing, remove the juicer cover and clean out pulp. See ‘Disassembling your Fresh Start™ Juicer', and ‘Care and Cleaning’ sections.
Try a slower juicing action – guide the food pusher down the feed chute in a slow downward motion.
Stainless steel blade and filtering basket is blocked with excess pulp.
After extended juicing of fibrous fruit and vegetables the mesh on the filtering basket may need to be cleaned. Stop juicing, disassemble the juice extractor and clean the filtering basket. See ‘Disassembling your Fresh Start™ Juicer', and ‘Care and Cleaning’ sections.
The selected juicing speed | See ‘Juicing speed guide’ on page 10. |
is incorrect. |
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You notice less juice coming out of the juice spout.
Large amounts of highly fibrous fruit and vegetables have caused excess pulp to build up in the filtering basket.
Stop juicing, disassemble the juice extractor and clean the filtering basket. See ‘Disassembling your Fresh Start™ Juicer' and ‘Care and Cleaning’ sections.
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