....Troubleshooting continued

fi tted in line with the coaxial cable feed. Contact your cable company or your Sunfi re Dealer for assistance.

Disconnect all connections from the TGIII to your TV.

Disconnect any component which has a grounded power cord.

If the hum persists, disconnect all the source components one at a time from the back of the TGIII, until you identify the source of the problem.

Ground loop isolators are avail- able for audio lines and video. You can ask your Sunfi re Dealer for assistance.

If the amplifi er has the option, use balanced connections.

Disconnect the amplifi ers from the TGIII. If the hum persists, try moving the speaker cables away from any power cords. Try just one speaker, connect- ing it to different channels and see if an amplifi er channel is bad.

An audio cable may have a bad shield

If you are still having a prob- lem, remember that Sunfi re’s dealers and technical support staff will assist you.

Other causes of noise

Speaker noise may also be caused by interference or noise on your AC line. Make sure there are no large ap- pliances sharing the line, or halogen lamps or light-dimming Triac devices.

Try connecting your system to another AC socket on a sep- arate line.

If the hum is heard from within the amplifi er and not through

the speakers, this may also be caused by interference on the AC or DC lines. Some amplifi er transformers will turn this into an audible noise. Internal hum can be made worse by a shelf or cabinet resonating, so try moving the amplifi er to another shelf.

Try moving your TGIII further away from your amplifiers. There may be some effect from the strong magnetic fields which surround the amplifier’s power transformer.

Try moving your components further away from the TV, espe- cially if you ever notice the screen has changed color in the area closest to the compo- nent.

If you have very high effi ciency speakers, these may show up noise which other speakers may not. If your amplifi er has gain controls, you should turn them down a little to reduce the noise. Remember to repeat the calibration procedure so all speakers are playing at the same level.

No picture is seen on the TV monitor

Make sure that the video input of your TV monitor is connect- ed to the Main monitor output on the TGIII rear panel.

Check that your TV Monitor is selecting the correct video input.

Check the video connection from your selected component into the TGIII.

Make sure that you are using the same video connections. For example, if your source is connected using S-video, then the TV monitor must also use S-video connections.

APPENDIX

If in doubt, try connecting the video output from your source directly to your TV monitor.

This will help you narrow down the problem.

Use either S-video or com- posite connection. If both are present at the same time, the TGIII will choose S-video and the composite output will be off in this case.

The Holographic Image does not work

It is essential that your front speakers are positioned cor- rectly. See the speaker place- ment notes on pages 49-50.

The Holographic Image is most effective in 2-channel opera- tion. It gives a more accurate perception of the position of musicians and sound effects. The results may be somewhat masked if you are using it in a surround mode.

The Tone Controls do not work

They will not work if you are using the 8-CH input, Source direct mode, or in Zone 2.

There is no Dolby Digital or DTS playback

Some discs are available with a number of different sound options, such as Dolby Digital or DTS. Make sure that you have selected the correct mode from both the player’s menu and the DVD's menu.

Check that your player has a digital output which is con- nected to the appropriate cor- responding TGIII digital input.

There is no AC-3 RF input con- nection for LaserDisc players. You will need an external RF demodulator.

User's Manual

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