APPENDIX
....Troubleshooting continued
•Look for the Dolby Digital or DTS Logo on the source program’s box or sleeve.
•Check the calibration proce- dure from time to time. This is an excellent way of checking that all speakers are working correctly.
Noise bursts are heard when DTS encoded CDs or LDs are played
•Compressed DTS data uses the normal digital audio tracks of CDs and LDs. This analog noise may be heard in your system before the DTS digital signal is locked on, or it may appear as a background hiss.
•To reduce or prevent this noise, you can disconnect any analog connections to your CD or LD players. Just use the Digital connections.
No On Screen Display
•Press the remote's MENU button to activate the OSD. It should be present even when no video source has been selected.
•The OSD output should be set to the same video output used by your monitor. This is set in the OSD VIDEO menu, either
•There is no OSD for compo- nent video connections.
Sound drops out with CD or DVD playback
•Make sure the disc is not dirty or scratched.
•Some inexpensive players and changers tend to mistrack more often, causing dropouts with an external DAC.
Remote won’t Learn
•Make sure you are pointing the original remote into the receiving window of the sunfi re remote. This is located on the top edge of the remote.
•Try touching and holding the fi rst button to be learned.
•Do not do the learn procedure in bright lighting or sunlight.
•Make sure the Sunfi re remote is correctly in its LEARN mode.
•Try varying the distance be- tween the remotes from 1 to 2 inches, and see if the learn procedure improves.
Remote will not work
•Make sure the batteries are not dead.
•Make sure the remote is on the correct display for the compo- nent you are trying to control.
•Make sure that the buttons have not been erased or learned over.
•Make sure the front panel remote input is enabled in the OSD controls menu.
•Make sure that the TGIII front panel receiver window is not obstructed.
•Check that the front or rear IR receivers have not been turned off in the OSD CONTROL menu.
TGIII does not respond to any controls
•Unplug AC power momentarily, and press the Power button to turn back on
•If this does not work, try the following reset procedure.
RESET procedure
The TGIII is a microprocessor controlled device of great complexity. Occasional power fl uctuations and spikes may cause the TGIII to "lock up" or act strangely.
The TGIII can be reset as follows.
Warning: the TGIII will be reset to the factory defaults, and will clear all memory. All your stored OSD settings and Tuner presets will be erased.
•Write down your calibration settings, input settings, Tuner presets, and any other settings you have made. See page 57.
•Press the power button to turn the unit off, or turn it off from the wall for a moment.
•Press and continue to hold down the front panel Power and Decrease buttons at the same time.
•The TGIII will power on and cycle through the display. Keep holding the buttons down until "Resetting to Factory Defaults" appears in the front panel dis- play
•When the TGIII has been re- set, it will shut off (let go of the buttons).
•Turn the TGIII back on and it will go to the default screen. It has now been reset.
•If the TGIII has to be reset regularly, you should invest in a good quality AC line condi- tioner.
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User's Manual