POLICIES, PROCEDURES, AND WARRANTY
MANUAL OVERVIEW:
Your new
The parts manual is categorized by section referenc- ing component types and accessories. Refer to the table of contents to locate the section for the items you need. For example,section 1 contains all compo- nent parts related to the seating shell.
Each item is shown in an “exploded view” illustration. Below each drawing is a legend that has an item number, part number, product description, and quantity used per assembly. Some parts may be included in an assembly but may not be available for purchase separately. Such parts will be included in the drawing but will not be called out individually in the legend below the drawing.
FREE FREIGHT:
Orders of $100.00 or more will be shipped free freight via ground transportation.
Orders under $100.00 are subject to a $10.00 service charge.
GENERAL RETURNED GOODS POLICY: Advance authorization must be received from A.R.T. Group customer service prior to returning merchan- dise. All returns must be channeled through an autho- rized A.R.T. Group supplier.
Your request for return authorization must be phoned to
Reason for return
Item number and quantity
Invoice number, original sales order number, or original purchase order number and date.
Serial number if applicable
Returned merchandise is subject to a 20% restocking fee.
A.R.T. Group will accept new,
modified products can not be returned.
SHORTAGES AND SHIPPING DAMAGE: Please inspect your order immediately. Claims for shortages and shipping damage must be made within 10 days of receipt of merchandise. Damaged merchandise should be retained in original carton and reported to carrier. Claims after 10 days will not be honored.
WARRANTY:
See individual product warranty inserts in owner’s manual for warranty information by product line.
All claims and repairs should be processed through a A.R.T. Group supplier. All returns and repairs require a return merchandise authorization (RMA) number, which is obtained by calling customer service at
WARRANTY LIMITATIONS:
We do not warrant damage due to:
Neglect, misuse, or improper installation or repair
Use of parts or changes not authorized by A.R.T. Group
Exceeding the maximum weight limit specified for product
The warranty is void if the original serial number is removed or altered.
Except for express warranties made within product warranty guides, all other warranties, including implied warranties of merchantability and warranties of fitness for a particular purpose are excluded. Remedied for breach of express warranties are limited to repair or replacement of the goods. In no event shall damages for breach of any warranty include any consequential damages or exceed the cost of
A.R.T. Group reserves the right to change this policy and any products herein without notification.
PAGE 0.1 | September 2006 | KID KART PARTS MANUAL | A.R.T. Group |
