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Nextel comm i365 manual Service and Repairs, Manufacturer’s Warranty 219

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Service and Repairs

If you have questions or need assistance, we’re here to help.

Go to www.motorola.com/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-453-0920 (United States), 1-877-483-2840 (TTY/TDD United States for hearing impaired).

Warranty

Section 4B. Manufacturer’s Warranty

219

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Nextel comm i365 manual Service and Repairs, Manufacturer’s Warranty 219

Contents

User Guide Product Support FCCNoticetoUsers Table of Contents 2E. Contacts 2G. Bluetooth2C. Security 2D. Recent CallsIndex Service Features 3A. Service Features The Basics3B. Data Services 4B. Manufacturer’s WarrantyIntroduction Your Phone’s Menu Display/InfoPhone Calls Advanced Volume SecurityDC/GC Options PersonalizePosition Hands Free Link to Devices Device History Setup Find MeGo To Direct Talk Setup HelpPrivacy Interface Datebook Memo Call TimersDon’t try to dry your phone in a microwave oven Avoid temperatures below -10C/14F or above 45C/113FUse and Care To care for your Motorola phone, keep it away fromGetting Started You may see a prompt to update your browser Setting Up Your PhoneSetting Up Service Setting up service on your newphone is quick and easy. ThisActivating Your Phone Setting Up Your VoicemailSign in instructions above to access your Nextel Enabling Security Account PasswordsAccountUsernameandPassword To enable securityManaging Your Account Getting HelpPhone Basics EnteringTextpage20 Accessoriespage24Your Phone Your phoneKey Functions Locating the SIM Card Antenna delivers the best receiption when fully extendedGetting Started With Your Phone Your SIM CardRemoving and Inserting the SIM Card ToremoveyourSIMcardToinsertyourSIMcard Installing the Battery Battery CapacityRemoving the Battery Using the Phone Charger Charging the BatteryBattery or UnabletoCharge , take Battery Use and Battery Safety Battery usage by children should be supervised When storing your battery, keep it in a cool, dry placeThey may explode Turning Your Phone On and OffTurning Your Phone On Turning Your Phone OffViewing the Status Information Features of Your PhoneTypage Antenna indicate a stronger signalOpq PhoneInUse Your phone is active on a phone callOptions Navigating Through Phone MenusHelp Selecting Menu ItemsBacking Up Within a Menu Shortcuts and Personalized KeysDisplayingYourPhoneNumberand Direct Connect Number Toviewinformation aboutyourphonePress M MyInfo Editing My Info Selecting a Text Input Mode Symbols to enter punctuation and other symbols. See Entering TextChange letter capitalization ABC Abc abc Entering Text Using Word Text InputWhen entering text, press the * Shift key to Adding a Word to the DatabaseEntering Text Using Alpha Mode Capitalization Entering Numbers, Symbols, and Quick NotesSpecial Function Keys SpacesPunctuation AccessoriesUsing a Remote Direct Connect Button Page Using Your Phone Types of Calls Making and Answering CallsMaking andAnsweringGroupConnectCalls Answering Calls You can also place calls from your phone by usingMaking and Answering Phone Calls Making CallsTo end a call press o Missed Call NotificationCalling Emergency Numbers Ending a CallEmergency response center when you make an emergency call In-Call OptionsEmergency calls cannot be placed while the keypad is locked End-of-Call Options TosaveanumberthatisnotinyourcontactsToviewCall Details and Call Info Press r. The first contact entry that matches Saving a Phone NumberFinding a Phone Number Dialing and Saving Phone Numbers With PausesScroll to the item containing the number you want to call Dialing From the Contacts ListMaking a Call From Recent Calls Todial orsavephonenumberswithpausesPlace the call Using Speed DialingTo use Turbo Dial for speeddiallocations Press and hold the Direct Connect button toTousespeeddial forlocations10-600 Nextel offers the following Direct Connect servicesMaking Direct Connect Calls Dialing Nextel Direct Connect NumbersUsing Just the Member ID MakingDirectConnectCalls From ContactsPress M Contacts Making a Direct Connect Call Using a Voice Name Answering Direct Connect CallsPress M Recent Calls Entries created with your i365 phone may not be Making and Answering Group Connect CallsMaking Group Connect Calls Order to store Groups to your i365 phone, youIf you want to assign a name to the Group, enter the name Answering Group Connect CallsCreating Groups in Contacts Adding Group MembersStarting a Group Connect Call With a Direct Connect Number To addGroupmembers manuallyfrom thekeypadSelect CallNewGroup Storing Groups Removing Members or GroupsTo storeamemberfroman activeGroup Connectcall Storing Members of GroupsGroup Connect Call Information To storeamemberfromtheRecent Callslistorwithin ContactsSending a Picture During a Call Nextel Direct SendGroup Connect Call Details Sending a PictureStarting aCall by Sending a Picture To sendapictureduringa callTo startacallby sendinga picture Picture is not transmitted ReceivingaPictureAcceptinga Picture Declining a PictureSetting Picture Capability Sending My InfoTo changewhichfields aresent Tostarta call bysending MyInfo Select DirectSend SetupAutoSendSending Contact Information TosendMyInfo during a callMy Info Contact Information Receiving My Info orContact InformationTo sendcontactinformation duringacall To startacallby sendingcontactinformationTosend aGroup fromContacts Sending Groups Using Direct SendToviewtheinformationwhilestillintheDirectConnectcall Tosenda Group from theRecentCalls listMaking and Answering Talkgroup Calls Difference Between Group Connect and Talkgroup CallsSelect Sendvia PTT Adding More Talkgroups Joining a TalkgroupYou can make Making and Answering Direct TalkCallsMaking Talkgroup Calls Receiving Talkgroup CallsCode Direct Talk Calls Setting Your Phone to Direct TalkToreturntonetwork mode from DirectTalk After a few seconds, your phone returns to network serviceTo setyourphonetoPrivateOnly Making and Receiving Code Calls in Direct Talk ModeTo makea CodecallusingDirectTalk Private Direct Talk CallsTomakeaprivateDirectTalkCall Receiving All Calls on a ChannelReceiving aPrivate Direct Talk Call Making a Private Direct Talk CallTo setthecodeto ReceiveAll Making Emergency Calls While in Direct Talk ModeCall Alerts Sending Call AlertsViewingDateand Time Using the Call Alert QueueResponding to a Call Alert ViewingCall AlertsDeleting Call Alerts Responding to Call Alerts in the QueueSettings Using the Settings MenuDisplay/Info Features ToaccesstheSettingsmenuandsubmenusPhoneCalls menu controls how your phone handles phone calls Phone Calls FeaturesPersonalize Features DC/GC Options FeaturesSecurity Features Volume FeaturesAdvanced Features Press MRingTones Sound SettingsRing Tones Selecting RingerTypesToactivateVibrateAll Vibrate SettingsAssigningaRingTone to aContact VibrateAllThis icon Sappears on the display Silence AllRing andVibrate TodeactivateVibrateAllTopurchaseanddownloadnewringtones Viewing Ring Tone AssignmentsDownloadingMore Ring Tones TodeactivateSilenceAllDeleting custom ring tones frees memory Managing MemoryDeleting Custom Ring Tones Make sure VibrateAll is set to OffMinute Beep Display SettingsAdjusting the Phone’s Volume Settings Changing the Backlight Time LengthChanging the Clock Display SettingWallpaper to ChangeAutomaticallyChanging the Phone’s Menu Style Changing the ThemeDeleting Old Messages Messaging SettingsSetting MessageNotification Changing the Text SizeTodeleteaCustomQuickNoteorReply Managing Preset MessagesToaddanewpresetmessage AddingaCustomized SignatureSetting One Touch Direct Connect Temporarily Turning Off Transmissions Airplane ModeTorestoreyourphone’sabilitytodoallthesethings ToturnoffOneTouchDirectConnect TosetyourphonetosendapictureTosetyourphonetosendyourphone’sinformation TosetyourphonetosendacontactPress M SettingsAdvancedHeadset/Spkr Headset OptionsProfiles Toapplyaprofiletoyourphone SwitchingProfilesViewingProfiles ToviewtheprofilesstoredinyourphoneTooverwritetheprofilethetemporaryprofileisbasedon Temporary ProfilesStoringaTemporary Profile TostoreatemporaryprofileasanewprofileTodeleteaprofile Creating ProfilesEditing Profiles Deleting ProfilesSetting Call Filtering TodeleteallprofilesSelect DeleteAll Phone Setup Options ShortcutsCreating aShortcut Touseashortcutifyoudonotknowtheshortcutnumber UsingaShortcutEditing a Shortcut TouseashortcutifyouknowtheshortcutnumberSelect MShortcuts DeletingShortcutsTodeleteashortcut TodeleteallshortcutsDisplay Language Call Answer ModeSetting Prepend Dialing To deactivate this feature, select Off during aboveSecurity SIM Card SecuritySIM Card’s PIN TurningSIMPINOnandOffUnblockingthePIN Press M SettingsSecurityChangePasswdsEnteringthePIN ChangingthePINYour Phone’s Keypad Lock Your Phone’s Lock FeatureFrom standby mode, press M Press Resetting Your PhoneResetting Phone Settings Tolock the keypadTo set your GPS privacy options Resetting AllPress M Settings Advanced Reset Defaults ResetAll GPS Privacy OptionsTochangeyour Gpspin Setting the GPS PIN Security FeatureToturn the GPS Enabled security feature on or off Java Applications & GPS SecuritySetting Privacy for All Java Applications GrantingorDenyingPermissionTo denythis request Select Permissions SettingPrivacyforEachJavaApplicationTogrant this request Press M JavaAppsAbout Recent Calls Recent CallsPrepending a Phone Number From Recent Calls Be included in your phone’s Recent Calls list Calls and Call AlertsMy Info From Other Phones Phone’s Recent Calls listContact Information From Other Phones To view the details of an item on the list Viewing Recent CallsRecent Call Options To view the Recent Calls listEntry Making a Call From Recent CallsSaving Items From Recent Calls For the numberTo delete all items on the Recent calls list Deleting Items From Recent CallsPrepending a Phone Number From Recent Calls To delete an item from the Recent Calls listContacts About ContactsTypes of Contacts Creating Contact EntriesContacts 101 When you are finished, press rTo create a Contacts entry If you want to assign a ring tone to the nameCreating Pauses and Waits Contacts 103 To store numbers to Contacts from standby modeViewing Contacts Storing Numbers FasterToset Contacts to show all entries Adding a Number or Address to an EntryShowing Only Direct Connect Numbers, Groups, and Talkgroups Finding Speed Dial NumbersContacts 105 Editing EntriesDeleting Entries Deleting a Number or AddressToassign a speed dial number to an existing phone number Assigning Speed Dial NumbersPress O to place the call To dial Nextel Customer Service from your ContactsChecking Capacity To see how many numbers are stored in ContactsDatebook Datebook event containsTools Navigating Datebook Viewing DatebookTo go to any date in Datebook Creating EventsTo highlight a day in month view To go to today’s dateTools 111 To copy an event to another date Editing EventsIf you decide you do not want to store the event To change the details of an eventDeleting Events Receiving RemindersFor EventsWith Java Applications To make a Direct Connect call or Talkgroup call Making Calls From Datebook and Datebook RemindersMaking CallsFrom Datebook To make a phone callTo call a number Customizing Datebook SetupTo access Datebook set up options Making Calls From Datebook RemindersSuspending Applications Installing ApplicationsJava Applications Running ApplicationsResuming Applications Ending ApplicationsDownloading Applications Press r or Yes left softkey to confirm Deleting ApplicationsTo delete an application Scroll to the application you want to delete Press MTools 119 Press M Settings Personalize Menu Options Add/Remove AppsShortcuts on the Main Menu To remove a shortcutTo view the license of a DRM item Digital Rights Management DRMManaging Items ViewingLicenseInformationTools 121 Renewing DRM LicensesDeleting Items About Expired ItemsImportant Things to Keep in Mind GPS EnabledTools 123 Making an Emergency CallAuthorities Viewing Your Approximate LocationPress M GPS Position GPS location information, contact your local Press Rfrsh left softkey Position screen displays the updated informationEnhancing GPS Performance To calculate your location againUpdating Satellite Almanac Data Although moving your phone at a walking paceA moving car does not Quickly Using GPS With Map SoftwareTools 127 Because your phone is continuously determiningTo connect your phone to your laptop or other device Software CompatibilityTo delete the memo Memo FeatureTo create a memo To view the memo laterPress M Memo To edit the memoTo make a call to the memo number To store the memo number to ContactsVoice Records Creating Voice RecordsPlaying Voice Records To delete a voice record Labeling Voice RecordsDeleting Voice Records Locking Voice RecordsTo free more memory by deleting all unlocked voice records My PicturesViewing Pictures Sending PicturesTo view your used memory, free memory, and memory capacity Getting File InformationDeleting Pictures To view the file type and file size of a pictureUsed for billing. Call timers are estimates only Call TimersTo view or reset a timer Press M Call TimersTo turn discoverable mode on Turning Bluetooth On and OffTo turn Bluetooth on To turn Bluetooth offBluetooth 137 Using the Bluetooth MenuBluetoothStatusIndicators To access the Bluetooth menuPaired Devices Pairing Bluetooth DevicesUnderstanding Bluetooth Access Settings To pair your phone with another Bluetooth deviceRenamingYourPhone Setting Your Phone for BluetoothSetting a Find Me Duration TurningBluetoothOnorOffAllowingBluetoothDevicestoFindYourPhone Accessing BluetoothMaking a Bluetooth Connection SharingYourPhone’sBluetoothAddressTen seconds after bonding Bluetooth PINsBluetoothBondsPairing Bluetooth 141That device ConnectingtoaStoredDeviceUsingBluetoothDuringaCall Press M Bluetooth Hands FreeEditingDeviceNames Setting Device DetailsDisconnectingFromaDevice ViewingDeviceDetailsSending Contacts and Datebook Events Transferring Items Via BluetoothEditing Device Access Settings Deleting DevicesTo send Datebook events Bluetooth 145SendingContacts Highlight the contact you want to sendPress Reject right softkey to reject the transfer Canceling TransfersReceiving Items Viewing and Storing Received ItemsService Features Message Center Service Features The BasicsMessage Center Options Accessing the Message CenterService Features The Basics 149 Receiving MessagesScroll to the type of message you want to access Press r VoicemailRetrieving Your Messages Playing Messages Setting Up Your Voicemail BoxChanging Your Password Service Features The Basics 151To record or re-record your name at any time Recording Your NameRecording Your Active Greeting Press ## to return to the main menuTo record additional greetings Advanced Voicemail FeaturesService Features The Basics 153 Multiple GreetingsTo activate automatic playback Greetings ScheduleAutomatic Playback To activate the greeting scheduleTo select the order in which new messages should be played Service Features The Basics 155Changing the Playback Order of Messages Recording, Forwarding, and Replying to MessagesCannot be retrieved or deleted Delivery OptionsTo set a special delivery option Example, January 2nd would beMessage Forwarding To set up a group listService Features The Basics 157 Working With Group ListsMultimedia Messages Navigating the Inbox, Drafts, and Sent ItemsTo go to the next To go to the previous Service Features The Basics 159Creating and Sending Messages Entering TextCreating a Message Sending or CancelingTo cancel the message at any time Message SizeAdding More Message Options Service Features The Basics 161On Delivery To create new reply phrases to use in later reply Service Features The Basics 163Replying to a Message To reply to a messageTo begin a message from the Recent Calls list To begin a message from standby modeMore Ways to Begin a Message To begin a message from ContactsTo address a message from Contacts Service Features The Basics 165More Ways to Address a Message To begin a message from My PicturesTo insert a quick note Quick NotesInserting Pictures, Ring Tones, and Voice Records To address a message from the Recent Calls listInserting Pictures Inserting Ring TonesInserting Voice Records To insert a voice record Removing an Inserted ItemAttaching Pictures Attaching Ring TonesRemoving an Attachment Service Features The Basics 169Drafts Attaching Voice RecordsSent Items Deleting Sent Messages Service Features The Basics 171Resending Messages Checking Delivery StatusOpening Attachments Receiving a MessageNavigating a Message Embedded Objects and AttachmentsTo view a slide show in a message Service Features The Basics 173Viewing Received Messages From the Message Center Viewing a Slide ShowTo delete unread messages Actions for Received MessagesInbox Icons DeletingCalling a Number in a Message Service Features The Basics 175Forwarding Locking and UnlockingPress M and select Save Number or Save Email Storing Message Information to ContactsSaving Attachments Service Features The Basics 177Going to a Web Site Deleting an Embedded Picture, Ring Tone, or Voice RecordTo save the pictures in a slide show Customizing MMSSaving Slide Shows Deleting Slide ShowsDeleting Quick Notes and Reply Phrases New Quick Notes and Reply PhrasesTo delete all Quick Notes or all reply phrases Setting the Clean-up OptionTo set the clean-up option for the Inbox To set the clean-up option for Sent ItemsWith Create Mesg highlighted, press M Service Features The Basics 181Select Setup Memory Size Choosing to Delete Messages LaterScroll to or view a message Press M Text Messaging SMSDeleting Multiple Messages To delete more than one messagePer-Call Blocking Accessing Text MessagesCaller ID Blocking Responding to Call WaitingTurn Off Call Waiting Putting a Call on Hold and Making a Second CallTo merge two calls into a three-way call Service Features The Basics 185Making a Three-Way Call Call ForwardingForwarding All Calls To forward all callsPress M Call Forward Forward All Calls To forward missed calls Service Features The Basics 187Turning Off Call Forwarding Forwarding Missed CallsSpecial Dialing Codes Telecommunications Relay ServiceViewing Call Forwarding Settings Making International CallsCaller ID Nextel Phone ServicesTo enable TTY mode Service Features The Basics 189Sprint Second Line ServicePress M Settings Phone Calls Set Line Call RestrictionsOpeningtheBrowser Wireless Data ServicesUsing the Web Browser Data Services 191From the home AccessingaBookmarkData Services CreatingaBookmarkReloadingaWebPage Data Services 193DeletingaBookmark GoingtoaSpecificWebSiteDownloading Content Using Your Phone as a Modem To connect your phone for use as a modem Configuring Windows XP to Work With Your PhoneTo install your phone as a modem Data Services 195Creating a Dial-up Connection Name the dial-up connection and click NextSelect Connect to the Internet and click Next From the dial-up screen, click Properties ConnectingtotheInternetoraNetworkfor the First TimeTesting the Connection with HyperTerminal Data Services 197ATI4 This command will show you the manufacturer of the unit Safety and Warranty Information So may be dangerous and void your warranty General PrecautionsImportant Safety Information Using Your Phone With a Hearing Aid DeviceImportant Safety Information 201 MaintainingSafeUseofandAccess to Your PhoneTwo-way radio operation Operational PrecautionsApproved Accessories Turning Off Your Phone Before Flying Phone OperationContains your phone or accessories Using Your Phone With a Hearing Aid DeviceRestricting Children’s Access to Your Phone Important Safety Information 203To further minimize interference Getting the Best Hearing Device Experience With Your PhoneCaring for the Environment by Recycling Caring for the BatteryProtecting Your Battery Important Safety Information 205Symbol Definition Disposal of Lithium Ion Li-Ion BatteriesBatteries and Chargers Export Law Assurances Important Safety Information 207Body-Worn Operation Knowing Radio Frequency SafetyRadio Frequency RF Energy Understanding How Your Phone OperatesSpecificAbsorptionRatesSARforWireless Phones Important Safety Information 209Exposure to Radio Waves Online Product Registration Owner’s RecordPatent and Trademark Information Important Safety Information 211Privacy and Data Security Smart Practices While DrivingDrive Safe, Call Smart SM Wherever wireless phone service is available Important Safety Information 213Manufacturer’sWarranty Service and Repairs page219 Motorola Limited Warranty For the United States and CanadaWhat does this Warranty Cover? Manufacturer’s WarrantyProducts Covered Length of Coverage Products and AccessoriesManufacturer’s Warranty 215 ExclusionsThat embodies the copy Software e.g. CD-ROM, or Floppy disk SoftwareProducts Covered LengthofCoverage Software .Applies only to Physical defects in the mediaInformation Manufacturer’s Warranty 217Who Is Covered? What Will Motorola Do?To the Full Extent These Damages MAY be Disclaimed by LAW What other limitations are there?Manufacturer’s Warranty 219 Service and RepairsIndex Discoverable Mode 140 During an Active Call 142 PINsIndex 139 Sending Contacts Sending Datebook EventsMaking Calls From Datebook and Datebook Reminders Deleting Events Editing EventsReceiving Reminders From MMS Messages 175 From Recent Calls 34Index Removing Members 42 Sending with Direct Send Resuming ApplicationsSlide Shows 173 Storing to Contacts Menu Style 71 Message CenterRing Tones 69 Voice Records Menu ii Navigation 17 Selecting MMS Messages 158, 173 Text Messaging SMS 182 Voicemail165 Call Alerts Deleting from Messages 177 Inserting In Messages 167 MemoryRecent Calls 93-98 Addressing MMS Messages See also MMS Messages, Sent Items Index