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Nextel comm i365 manual Message Center, Service Features The Basics

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Section 3A

Service Features:

The Basics

♦Message Center (page 148)

♦Receiving Messages (page 149)

♦Voicemail (page 150)

♦Multimedia Messages (page 158)

♦Text Messaging (SMS) (page 182)

♦Caller ID Blocking (page 183)

♦Responding to Call Waiting (page 183)

♦Putting a Call on Hold and Making a Second Call (page 184)

♦Making a Three-Way Call (page 185)

♦Call Forwarding (page 185)

♦Making International Calls (page 188)

♦Special Dialing Codes (page 188)

♦Nextel Phone Services (page 189)

Now that you’ve explored your phone’s fundamentals, it’s time to learn about the calling features that enhance your service.

This section outlines your basic wireless service features.

Message Center

The message center manages your messages.

When you receive the following types of messages, you can access them through the message center:

⬤Voicemail messages.

⬤Multimedia Messaging Service (MMS) messages (includes most phone-to-phone text messages).

⬤Net Alerts.

⬤Text messages (SMS – Short Message Service).

You can listen to or view these messages, delete them, or continue to store them in the message center.

The message center also lets you create and send MMS messages, including phone-to-phone text messages. It stores messages you have sent and lets you save drafts of messages you are creating.

148 Section 3A. Service Features: The Basics

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Nextel comm i365 manual Message Center, Service Features The Basics

Contents

User Guide Product Support FCCNoticetoUsers Table of Contents 2G. Bluetooth 2C. Security2D. Recent Calls 2E. ContactsService Features 3A. Service Features The Basics 3B. Data Services4B. Manufacturer’s Warranty IndexIntroduction Display/Info Your Phone’s MenuPhone Calls Volume Security DC/GC OptionsPersonalize AdvancedHands Free Link to Devices Device History Setup Find Me Go To Direct Talk SetupHelp PositionDatebook Memo Call Timers Privacy InterfaceAvoid temperatures below -10C/14F or above 45C/113F Use and CareTo care for your Motorola phone, keep it away from Don’t try to dry your phone in a microwave ovenGetting Started Setting Up Your Phone Setting Up ServiceSetting up service on your newphone is quick and easy. This You may see a prompt to update your browserSetting Up Your Voicemail Activating Your PhoneEnabling Security Account Passwords AccountUsernameandPasswordTo enable security Sign in instructions above to access your NextelGetting Help Managing Your Account EnteringTextpage20 Accessoriespage24 Your PhoneYour phone Phone BasicsKey Functions Antenna delivers the best receiption when fully extended Getting Started With Your PhoneYour SIM Card Locating the SIM CardToremoveyourSIMcard Removing and Inserting the SIM CardToinsertyourSIMcard Battery Capacity Installing the BatteryRemoving the Battery Charging the Battery Using the Phone ChargerBattery Use and Battery Safety Battery usage by children should be supervised When storing your battery, keep it in a cool, dry place Battery or UnabletoCharge , takeTurning Your Phone On and Off Turning Your Phone OnTurning Your Phone Off They may explodeFeatures of Your Phone Viewing the Status InformationAntenna indicate a stronger signal OpqPhoneInUse Your phone is active on a phone call TypageNavigating Through Phone Menus OptionsSelecting Menu Items Backing Up Within a MenuShortcuts and Personalized Keys HelpToviewinformation aboutyourphone DisplayingYourPhoneNumberand Direct Connect NumberPress M MyInfo Selecting a Text Input Mode Symbols to enter punctuation and other symbols. SeeEntering Text Editing My InfoEntering Text Using Word Text Input When entering text, press the * Shift key toAdding a Word to the Database Change letter capitalization ABC Abc abcEntering Text Using Alpha Mode Entering Numbers, Symbols, and Quick Notes Special Function KeysSpaces CapitalizationAccessories PunctuationUsing a Remote Direct Connect Button Page Using Your Phone Making and Answering Calls Types of CallsMaking andAnsweringGroupConnectCalls You can also place calls from your phone by using Making and Answering Phone CallsMaking Calls Answering CallsMissed Call Notification Calling Emergency NumbersEnding a Call To end a call press oIn-Call Options Emergency response center when you make an emergency callEmergency calls cannot be placed while the keypad is locked Tosaveanumberthatisnotinyourcontacts End-of-Call OptionsToviewCall Details and Call Info Saving a Phone Number Finding a Phone NumberDialing and Saving Phone Numbers With Pauses Press r. The first contact entry that matchesDialing From the Contacts List Making a Call From Recent CallsTodial orsavephonenumberswithpauses Scroll to the item containing the number you want to callUsing Speed Dialing To use Turbo Dial for speeddiallocationsPress and hold the Direct Connect button to Place the callNextel offers the following Direct Connect services Making Direct Connect CallsDialing Nextel Direct Connect Numbers Tousespeeddial forlocations10-600MakingDirectConnectCalls From Contacts Using Just the Member IDPress M Contacts Answering Direct Connect Calls Making a Direct Connect Call Using a Voice NamePress M Recent Calls Making and Answering Group Connect Calls Making Group Connect CallsOrder to store Groups to your i365 phone, you Entries created with your i365 phone may not beAnswering Group Connect Calls Creating Groups in ContactsAdding Group Members If you want to assign a name to the Group, enter the nameTo addGroupmembers manuallyfrom thekeypad Starting a Group Connect Call With a Direct Connect NumberSelect CallNewGroup Removing Members or Groups Storing GroupsStoring Members of Groups Group Connect Call InformationTo storeamemberfromtheRecent Callslistorwithin Contacts To storeamemberfroman activeGroup ConnectcallNextel Direct Send Group Connect Call DetailsSending a Picture Sending a Picture During a CallTo sendapictureduringa call Starting aCall by Sending a PictureTo startacallby sendinga picture ReceivingaPicture Acceptinga PictureDeclining a Picture Picture is not transmittedSending My Info Setting Picture CapabilityTo changewhichfields aresent Select DirectSend SetupAutoSend Sending Contact InformationTosendMyInfo during a call Tostarta call bysending MyInfoReceiving My Info orContact Information To sendcontactinformation duringacallTo startacallby sendingcontactinformation My Info Contact InformationSending Groups Using Direct Send ToviewtheinformationwhilestillintheDirectConnectcallTosenda Group from theRecentCalls list Tosend aGroup fromContactsDifference Between Group Connect and Talkgroup Calls Making and Answering Talkgroup CallsSelect Sendvia PTT Joining a Talkgroup Adding More TalkgroupsMaking and Answering Direct TalkCalls Making Talkgroup CallsReceiving Talkgroup Calls You can makeSetting Your Phone to Direct Talk Toreturntonetwork mode from DirectTalkAfter a few seconds, your phone returns to network service Code Direct Talk CallsMaking and Receiving Code Calls in Direct Talk Mode To makea CodecallusingDirectTalkPrivate Direct Talk Calls To setyourphonetoPrivateOnlyReceiving All Calls on a Channel Receiving aPrivate Direct Talk CallMaking a Private Direct Talk Call TomakeaprivateDirectTalkCallMaking Emergency Calls While in Direct Talk Mode Call AlertsSending Call Alerts To setthecodeto ReceiveAllUsing the Call Alert Queue Responding to a Call AlertViewingCall Alerts ViewingDateand TimeResponding to Call Alerts in the Queue Deleting Call AlertsUsing the Settings Menu Display/Info FeaturesToaccesstheSettingsmenuandsubmenus SettingsPhone Calls Features PhoneCalls menu controls how your phone handles phone callsDC/GC Options Features Personalize FeaturesVolume Features Security FeaturesAdvanced Features Sound Settings Ring TonesSelecting RingerTypes Press MRingTonesVibrate Settings AssigningaRingTone to aContactVibrateAll ToactivateVibrateAllSilence All Ring andVibrateTodeactivateVibrateAll This icon Sappears on the displayViewing Ring Tone Assignments DownloadingMore Ring TonesTodeactivateSilenceAll TopurchaseanddownloadnewringtonesManaging Memory Deleting Custom Ring TonesMake sure VibrateAll is set to Off Deleting custom ring tones frees memoryDisplay Settings Adjusting the Phone’s Volume SettingsChanging the Backlight Time Length Minute BeepSettingWallpaper to ChangeAutomatically Changing the Phone’s Menu StyleChanging the Theme Changing the Clock DisplayMessaging Settings Setting MessageNotificationChanging the Text Size Deleting Old MessagesManaging Preset Messages ToaddanewpresetmessageAddingaCustomized Signature TodeleteaCustomQuickNoteorReplyTemporarily Turning Off Transmissions Airplane Mode Setting One Touch Direct ConnectTorestoreyourphone’sabilitytodoallthesethings Tosetyourphonetosendapicture Tosetyourphonetosendyourphone’sinformationTosetyourphonetosendacontact ToturnoffOneTouchDirectConnectHeadset Options Press M SettingsAdvancedHeadset/SpkrProfiles SwitchingProfiles ViewingProfilesToviewtheprofilesstoredinyourphone ToapplyaprofiletoyourphoneTemporary Profiles StoringaTemporary ProfileTostoreatemporaryprofileasanewprofile TooverwritetheprofilethetemporaryprofileisbasedonCreating Profiles Editing ProfilesDeleting Profiles TodeleteaprofileTodeleteallprofiles Setting Call FilteringSelect DeleteAll Shortcuts Phone Setup OptionsCreating aShortcut UsingaShortcut Editing a ShortcutTouseashortcutifyouknowtheshortcutnumber TouseashortcutifyoudonotknowtheshortcutnumberDeletingShortcuts TodeleteashortcutTodeleteallshortcuts Select MShortcutsCall Answer Mode Setting Prepend Dialing To deactivate this feature, select Off during above Display LanguageSIM Card Security SIM Card’s PINTurningSIMPINOnandOff SecurityPress M SettingsSecurityChangePasswds EnteringthePINChangingthePIN UnblockingthePINYour Phone’s Lock Feature Your Phone’s Keypad LockResetting Your Phone Resetting Phone SettingsTolock the keypad From standby mode, press M PressResetting All Press M Settings Advanced Reset Defaults ResetAllGPS Privacy Options To set your GPS privacy optionsSetting the GPS PIN Security Feature Toturn the GPS Enabled security feature on or offJava Applications & GPS Security Tochangeyour GpspinGrantingorDenyingPermission Setting Privacy for All Java ApplicationsTo denythis request SettingPrivacyforEachJavaApplication Togrant this requestPress M JavaApps Select PermissionsRecent Calls About Recent CallsPrepending a Phone Number From Recent Calls Calls and Call Alerts My Info From Other PhonesPhone’s Recent Calls list Be included in your phone’s Recent Calls listContact Information From Other Phones Viewing Recent Calls Recent Call OptionsTo view the Recent Calls list To view the details of an item on the listMaking a Call From Recent Calls Saving Items From Recent CallsFor the number EntryDeleting Items From Recent Calls Prepending a Phone Number From Recent CallsTo delete an item from the Recent Calls list To delete all items on the Recent calls listAbout Contacts ContactsCreating Contact Entries Types of ContactsWhen you are finished, press r To create a Contacts entryIf you want to assign a ring tone to the name Contacts 101Creating Pauses and Waits To store numbers to Contacts from standby mode Viewing ContactsStoring Numbers Faster Contacts 103Adding a Number or Address to an Entry Showing Only Direct Connect Numbers, Groups, and TalkgroupsFinding Speed Dial Numbers Toset Contacts to show all entriesEditing Entries Deleting EntriesDeleting a Number or Address Contacts 105Assigning Speed Dial Numbers Toassign a speed dial number to an existing phone numberTo dial Nextel Customer Service from your Contacts Checking CapacityTo see how many numbers are stored in Contacts Press O to place the callDatebook event contains DatebookTools Viewing Datebook Navigating DatebookCreating Events To highlight a day in month viewTo go to today’s date To go to any date in DatebookTools 111 Editing Events If you decide you do not want to store the eventTo change the details of an event To copy an event to another dateReceiving Reminders Deleting EventsFor EventsWith Java Applications Making Calls From Datebook and Datebook Reminders Making CallsFrom DatebookTo make a phone call To make a Direct Connect call or Talkgroup callCustomizing Datebook Setup To access Datebook set up optionsMaking Calls From Datebook Reminders To call a numberInstalling Applications Java ApplicationsRunning Applications Suspending ApplicationsEnding Applications Resuming ApplicationsDownloading Applications Deleting Applications To delete an applicationScroll to the application you want to delete Press M Press r or Yes left softkey to confirmPress M Settings Personalize Menu Options Add/Remove Apps Shortcuts on the Main MenuTo remove a shortcut Tools 119Digital Rights Management DRM Managing ItemsViewingLicenseInformation To view the license of a DRM itemRenewing DRM Licenses Deleting ItemsAbout Expired Items Tools 121GPS Enabled Important Things to Keep in MindMaking an Emergency Call Tools 123Viewing Your Approximate Location Press M GPS PositionGPS location information, contact your local AuthoritiesPosition screen displays the updated information Enhancing GPS PerformanceTo calculate your location again Press Rfrsh left softkeyAlthough moving your phone at a walking pace Updating Satellite Almanac DataA moving car does not Using GPS With Map Software Tools 127Because your phone is continuously determining QuicklySoftware Compatibility To connect your phone to your laptop or other deviceMemo Feature To create a memoTo view the memo later To delete the memoTo edit the memo To make a call to the memo numberTo store the memo number to Contacts Press M MemoCreating Voice Records Voice RecordsPlaying Voice Records Labeling Voice Records Deleting Voice RecordsLocking Voice Records To delete a voice recordMy Pictures Viewing PicturesSending Pictures To free more memory by deleting all unlocked voice recordsGetting File Information Deleting PicturesTo view the file type and file size of a picture To view your used memory, free memory, and memory capacityCall Timers To view or reset a timerPress M Call Timers Used for billing. Call timers are estimates onlyTurning Bluetooth On and Off To turn Bluetooth onTo turn Bluetooth off To turn discoverable mode onUsing the Bluetooth Menu BluetoothStatusIndicatorsTo access the Bluetooth menu Bluetooth 137Pairing Bluetooth Devices Understanding Bluetooth Access SettingsTo pair your phone with another Bluetooth device Paired DevicesSetting Your Phone for Bluetooth Setting a Find Me DurationTurningBluetoothOnorOff RenamingYourPhoneAccessing Bluetooth Making a Bluetooth ConnectionSharingYourPhone’sBluetoothAddress AllowingBluetoothDevicestoFindYourPhoneBluetooth PINs BluetoothBondsPairingBluetooth 141 Ten seconds after bondingConnectingtoaStoredDevice UsingBluetoothDuringaCallPress M Bluetooth Hands Free That deviceSetting Device Details DisconnectingFromaDeviceViewingDeviceDetails EditingDeviceNamesTransferring Items Via Bluetooth Editing Device Access SettingsDeleting Devices Sending Contacts and Datebook EventsBluetooth 145 SendingContactsHighlight the contact you want to send To send Datebook eventsCanceling Transfers Receiving ItemsViewing and Storing Received Items Press Reject right softkey to reject the transferService Features Service Features The Basics Message CenterAccessing the Message Center Service Features The Basics 149Receiving Messages Message Center OptionsVoicemail Scroll to the type of message you want to access Press rRetrieving Your Messages Setting Up Your Voicemail Box Changing Your PasswordService Features The Basics 151 Playing MessagesRecording Your Name Recording Your Active GreetingPress ## to return to the main menu To record or re-record your name at any timeAdvanced Voicemail Features Service Features The Basics 153Multiple Greetings To record additional greetingsGreetings Schedule Automatic PlaybackTo activate the greeting schedule To activate automatic playbackService Features The Basics 155 Changing the Playback Order of MessagesRecording, Forwarding, and Replying to Messages To select the order in which new messages should be playedDelivery Options To set a special delivery optionExample, January 2nd would be Cannot be retrieved or deletedTo set up a group list Service Features The Basics 157Working With Group Lists Message ForwardingNavigating the Inbox, Drafts, and Sent Items Multimedia MessagesTo go to the next Service Features The Basics 159 Creating and Sending MessagesEntering Text To go to the previousSending or Canceling To cancel the message at any timeMessage Size Creating a MessageService Features The Basics 161 Adding More Message OptionsOn Delivery Service Features The Basics 163 Replying to a MessageTo reply to a message To create new reply phrases to use in later replyTo begin a message from standby mode More Ways to Begin a MessageTo begin a message from Contacts To begin a message from the Recent Calls listService Features The Basics 165 More Ways to Address a MessageTo begin a message from My Pictures To address a message from ContactsQuick Notes Inserting Pictures, Ring Tones, and Voice RecordsTo address a message from the Recent Calls list To insert a quick noteInserting Ring Tones Inserting PicturesInserting Voice Records Removing an Inserted Item Attaching PicturesAttaching Ring Tones To insert a voice recordService Features The Basics 169 DraftsAttaching Voice Records Removing an AttachmentSent Items Service Features The Basics 171 Resending MessagesChecking Delivery Status Deleting Sent MessagesReceiving a Message Navigating a MessageEmbedded Objects and Attachments Opening AttachmentsService Features The Basics 173 Viewing Received Messages From the Message CenterViewing a Slide Show To view a slide show in a messageActions for Received Messages Inbox IconsDeleting To delete unread messagesService Features The Basics 175 ForwardingLocking and Unlocking Calling a Number in a MessageStoring Message Information to Contacts Press M and select Save Number or Save EmailService Features The Basics 177 Going to a Web SiteDeleting an Embedded Picture, Ring Tone, or Voice Record Saving AttachmentsCustomizing MMS Saving Slide ShowsDeleting Slide Shows To save the pictures in a slide showNew Quick Notes and Reply Phrases Deleting Quick Notes and Reply PhrasesSetting the Clean-up Option To set the clean-up option for the InboxTo set the clean-up option for Sent Items To delete all Quick Notes or all reply phrasesService Features The Basics 181 Select Setup Memory SizeChoosing to Delete Messages Later With Create Mesg highlighted, press MText Messaging SMS Deleting Multiple MessagesTo delete more than one message Scroll to or view a message Press MAccessing Text Messages Caller ID BlockingResponding to Call Waiting Per-Call BlockingPutting a Call on Hold and Making a Second Call Turn Off Call WaitingService Features The Basics 185 Making a Three-Way CallCall Forwarding To merge two calls into a three-way callTo forward all calls Forwarding All CallsPress M Call Forward Forward All Calls Service Features The Basics 187 Turning Off Call ForwardingForwarding Missed Calls To forward missed callsTelecommunications Relay Service Viewing Call Forwarding SettingsMaking International Calls Special Dialing CodesNextel Phone Services To enable TTY modeService Features The Basics 189 Caller IDSecond Line Service Press M Settings Phone Calls Set LineCall Restrictions SprintWireless Data Services Using the Web BrowserData Services 191 OpeningtheBrowserAccessingaBookmark Data ServicesCreatingaBookmark From the homeData Services 193 DeletingaBookmarkGoingtoaSpecificWebSite ReloadingaWebPageDownloading Content Using Your Phone as a Modem Configuring Windows XP to Work With Your Phone To install your phone as a modemData Services 195 To connect your phone for use as a modemName the dial-up connection and click Next Creating a Dial-up ConnectionSelect Connect to the Internet and click Next ConnectingtotheInternetoraNetworkfor the First Time Testing the Connection with HyperTerminalData Services 197 From the dial-up screen, click PropertiesATI4 This command will show you the manufacturer of the unit Safety and Warranty Information General Precautions Important Safety InformationUsing Your Phone With a Hearing Aid Device So may be dangerous and void your warrantyMaintainingSafeUseofandAccess to Your Phone Important Safety Information 201Operational Precautions Approved Accessories Turning Off Your Phone Before FlyingPhone Operation Two-way radio operationUsing Your Phone With a Hearing Aid Device Restricting Children’s Access to Your PhoneImportant Safety Information 203 Contains your phone or accessoriesGetting the Best Hearing Device Experience With Your Phone To further minimize interferenceCaring for the Battery Protecting Your BatteryImportant Safety Information 205 Caring for the Environment by RecyclingDisposal of Lithium Ion Li-Ion Batteries Symbol DefinitionBatteries and Chargers Important Safety Information 207 Export Law AssurancesKnowing Radio Frequency Safety Radio Frequency RF EnergyUnderstanding How Your Phone Operates Body-Worn OperationImportant Safety Information 209 SpecificAbsorptionRatesSARforWireless PhonesExposure to Radio Waves Owner’s Record Online Product RegistrationImportant Safety Information 211 Patent and Trademark InformationSmart Practices While Driving Privacy and Data SecurityDrive Safe, Call Smart SM Important Safety Information 213 Wherever wireless phone service is availableMotorola Limited Warranty For the United States and Canada What does this Warranty Cover?Manufacturer’s Warranty Manufacturer’sWarranty Service and Repairs page219Products and Accessories Manufacturer’s Warranty 215Exclusions Products Covered Length of CoverageSoftware Products Covered LengthofCoverage Software .Applies only toPhysical defects in the media That embodies the copy Software e.g. CD-ROM, or Floppy diskManufacturer’s Warranty 217 Who Is Covered?What Will Motorola Do? InformationWhat other limitations are there? To the Full Extent These Damages MAY be Disclaimed by LAWService and Repairs Manufacturer’s Warranty 219Discoverable Mode 140 During an Active Call 142 PINs Index139 Sending Contacts Sending Datebook Events IndexDeleting Events Editing Events Receiving RemindersFrom MMS Messages 175 From Recent Calls 34 Making Calls From Datebook and Datebook RemindersIndex Resuming Applications Removing Members 42 Sending with Direct SendMenu Style 71 Message Center Ring Tones 69 Voice Records Menu ii Navigation 17 SelectingMMS Messages 158, 173 Text Messaging SMS 182 Voicemail Slide Shows 173 Storing to ContactsDeleting from Messages 177 Inserting In Messages 167 Memory 165 Call AlertsRecent Calls 93-98 Addressing MMS Messages See also MMS Messages, Sent Items Index