Help￿Desk￿/￿Support￿Details

Swann￿Technical￿Support

E-mail:￿swanneu@swannsecurity.com

Telephone￿Helpdesk

Sweden

08￿517￿615￿58

(Mon-Fri,￿10￿am￿-￿7pm)

Denmark

43￿68￿20￿14

(Mon-Fri,￿10￿am￿-￿7pm)

Norway

24￿15￿97￿90

(Mon-Fri,￿10￿am￿-￿7pm)

International

+61￿3￿8412￿4610

(Mon-Thurs,￿12am-7am￿&￿3pm-12am￿GMT)

(Fri,￿12am-7am￿&￿3pm-11pm￿GMT)

See￿http://www.worldtimeserver.com￿for￿information￿on￿different￿time zones￿and￿the￿time￿in￿Melbourne Australia￿compared￿to￿your￿local￿time.

Warranty￿Information

Swann￿Communications￿warrants￿this￿product￿against￿defects￿in￿workmanship￿and￿material￿for￿a￿period of￿one￿(1)￿year￿from￿it’s￿original￿purchase￿date.￿You￿must￿present￿your￿receipt￿as￿proof￿of￿date￿of purchase￿for￿warranty￿validation.￿Any￿unit￿which￿proves￿defective￿during￿the￿stated￿period￿will￿be repaired￿without￿charge￿for￿parts￿or￿labour,￿or￿replaced￿at￿the￿sole￿discretion￿of￿Swann.￿The￿repair￿or replacement￿will￿be￿warranted￿for￿either￿ninety￿days￿or￿the￿remainder￿of￿the￿original￿one￿year￿warranty period,￿whichever￿is￿longer.￿The￿end￿user￿is￿responsible￿for￿all￿freight￿charges￿incurred￿to￿send￿the product to￿Swann’s￿repair￿centres. The￿end￿user￿is￿responsible￿for￿all￿shipping￿costs￿incurred￿when shipping￿from￿and￿to￿any￿country￿other￿than￿the￿country￿of￿origin.￿The￿warranty￿does￿not￿cover￿any incidental,￿accidental￿or￿consequential￿damages￿arising￿from￿the￿use￿of,￿or￿the￿inability￿to￿use￿this product.￿Any￿costs￿associated￿with￿the￿fitting￿or￿removal￿of￿this￿product￿by￿a￿tradesman￿or￿other￿person, or￿any￿other￿costs￿associated￿with￿its￿use￿are￿the￿responsibility￿of￿the￿end￿user.￿This￿warranty￿applies￿to the￿original￿purchaser￿of￿the product only,￿and￿is￿not￿transferrable￿to￿any￿third￿party.

Unauthorised￿end￿user￿or￿third￿party￿modifications￿to￿any￿component￿or￿evidence￿of￿misuse￿or￿abuse￿of the￿device￿will￿render￿all￿warranties￿void.

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Swann SW244-AUO manual HelpDesk/SupportDetails, WarrantyInformation