MISCELLANEOUS

TROUBLESHOOTING GUIDE

Before calling for service, check the following chart again.

Symptom

 

Remedy

 

 

No power

 

• Be sure the Power cord is connected to outlet.

 

 

 

 

• If a power failure occurs, unplug the power cord for 30

 

 

 

 

minutes to allow the unit to reset itself.

 

 

 

 

 

 

 

No picture or sound

 

• Check the power is turned on.

 

 

 

 

• Check the outlet connection.

 

 

 

 

• Check the antenna or cable connection to the main unit.

 

 

 

 

• When the outside antenna is used, check the wire condi-

 

 

 

 

tion and connection.

 

 

 

 

• Try to view other channels. It may be the problem on the

 

 

 

 

broadcasting station.

 

 

 

 

• Turn off the power and wait for about 1 minute, then turn

 

 

 

 

it on again.

 

 

 

 

 

 

 

No color

 

• Check the antenna or cable connection to the main unit.

 

 

 

 

• When the outside antenna is used, check the wire condi-

 

 

 

 

tion and connection.

 

 

 

 

• Try to view other channels. It may be the problem on the

 

 

 

 

broadcasting station.

 

 

 

 

• Adjust the color in the MENU screen.

 

 

 

 

 

 

 

Sound OK, Picture Poor

 

• Check the antenna or cable connection to the main unit.

 

 

 

 

• When the outside antenna is used, check the wire condi-

 

 

 

 

tion and connection.

 

 

 

 

• Electric waves may be interfered due to the electric appli-

 

 

 

 

ances, etc. nearby.

 

 

 

 

• Adjust CONTRAST and BRIGHT in the MENU screen.

 

 

 

 

• Try to view other channels. It may be the problem on the

 

 

 

 

broadcasting station.

 

 

 

 

 

 

 

Picture Distorted

 

• When the outside antenna is used, check the wire condi-

 

 

 

 

tion and connection.

 

 

 

 

• Try to view other channels. It may be the problem on the

 

 

 

 

broadcasting station.

 

 

 

 

 

 

 

Weak Picture

 

• Check the antenna or cable connection to the main unit.

 

 

 

 

• When the outside antenna is used, check the wire condi-

 

 

 

 

tion and connection.

 

 

 

 

• Adjust CONTRAST and BRIGHT in the MENU screen.

 

 

 

 

• Try to view other channels. It may be the problem on the

 

 

 

 

broadcasting station.

 

 

 

 

 

 

 

Lines or Streaks in Picture

 

• When the outside antenna is used, check the wire condi-

 

 

 

 

tion and connection.

 

 

 

 

• Electric waves may be interfered due to the electric appli-

 

 

 

 

ances, etc. nearby.

 

 

 

 

• Try to view other channels. It may be the problem on the

 

 

 

 

broadcasting station.

 

 

 

 

 

 

 

Picture blurred

 

• When the outside antenna is used, check the wire condi-

 

 

 

 

tion and connection.

 

 

 

 

• Try to view other channels. It may be the problem on the

 

 

 

 

broadcasting station.

 

 

 

 

 

 

 

Ghosts in picture

 

• Check the antenna or cable connection to the main unit.

 

 

 

 

• When the outside antenna is used, check the wire condi-

 

 

 

 

tion and connection.

 

 

 

 

• Electric waves may be interfered due to the electric appli-

 

 

 

 

ances, etc. nearby.

 

 

 

 

• Try to view other channels. It may be the problem on the

 

 

 

 

broadcasting station.

 

 

 

 

 

 

34

EN

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Image 34
Sylvania 6427GFG A owner manual Miscellaneous, Troubleshooting Guide