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Symptom |
| Remedy |
Picture rolls vertically |
| • When the outside antenna is used, check the wire condition and |
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| connection. |
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| • Electric waves may be interfered due to the electric appliances, |
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| etc. nearby. |
|
| • Try to view other channels. It may be the problem on the broad- |
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| casting station. |
Different color marks on screen |
| • Move the TV apart from electric appliances nearby. Turn off the |
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| power and wait for about 30 minutes, then turn it on again. |
|
| • Try to view other channels. It may be the problem on the broad- |
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| casting station. |
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|
Poor reception on some channels |
| • Check the antenna or cable connection to the main unit. |
|
| • When the outside antenna is used, check the wire condition and |
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| connection. |
|
| • Electric waves may be interfered due to the electric appliances, |
|
| etc. nearby. |
|
| • Try to view other channels. It may be the problem on the broad- |
|
| casting station. |
Picture OK, sound poor |
| • Electric waves may be interfered due to the electric appliances, |
|
| etc. nearby. |
|
| • Try to view other channels. It may be the problem on the broad- |
|
| casting station. |
| • Do not display the continuous image such as video games, | |
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| computer graphics, stock market quotations, and other fixed pat- |
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| terns. This may cause the |
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| If the problem occurs, display a motion picture such as broad- |
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| casting to reduce the problem. |
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| This continuous |
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| age to the screen. Such |
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| COVERED by your warranty. |
No reception of digital signals |
| • Make sure that Autoscan in the setup screen has been complet- |
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| ed. It will be required when you setup TV for the first time or when |
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| TV is moved to a location where other channels are broadcast. |
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| • The selected channel does not exist at that time. There are not |
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| always |
|
| • When Autoscan is interrupted and not completed, some channels will |
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| not be received. Make sure to complete Autoscan in the setup screen. |
The entered channel number changes |
| • Many digital channels have alternate channel numbers. TV changes the |
automatically |
| numbers automatically to the ones signifying the broadcasting stations. |
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| These are the numbers used for analog broadcasts. |
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|
Remote control doesn’t work |
| • Check the antenna or cable connection to the main unit. |
|
| • Check the battery life of the remote control. |
|
| • Check if there is an obstacle between the sensor and the |
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| remote control. |
|
| • Test the signal output. If OK, then possible remote sensor trou- |
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| ble. (Refer to “IR SIGNAL CHECK” on page 35.) |
MISCELLANEOUS
Problems on Closed Caption
Misspelled captions are displayed. | • Closed captioning production companies may broadcast pro- |
| grams without correcting the misspelling in a live broadcast. |
Captions are not entirely displayed, or | • Captions that are delayed a few seconds behind the actual dialogue |
captions are delayed behind the dia- | are common for live broadcasts. Most captioning production compa- |
logue. | nies can display a dialogue to a maximum of 220 words per minute. If |
| a dialogue exceeds that rate, selective editing is used to insure that |
| the captions remain |
Captions are displayed as a white | • When electric waves are interfered due to buildings, weather |
box. | conditions etc., incomplete captions may be displayed. |
No caption is displayed in the Closed | • Broadcasting station may shorten the program to insert the |
advertisement. The closed caption decoder cannot read the | |
| information of the shortened program. |
No caption is displayed when playing | • The videotape may be illegally copied, or the caption signal may |
the videotape containing captions. | fail to be read while coping. |
Black box is displayed in the screen. | • “Text” mode is selected for caption. Select “CC1”, “CC2” “CC3”, |
| “CC4” or “Off”. |
33
EN