TROUBLESHOOTING
If the unit does not perform properly when operated as instructed in this manual, check the unit, consulting the following checklist.
Problem |
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No power | - | Check if the AC cord is properly connected. | ||
| - Unplug the AC cord once, and wait for | |||
No sound or picture | - | Check if the connected TV is turned on. | ||
| - Check if the connections are made securely and correctly. | |||
| - Check whether the connected TV or other device supports HDCP. (This unit will | |||
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| not output a video signal unless the other device supports HDCP.) | ||
| - Check whether the output format of this unit (HDMI FORMAT) matches the | |||
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| supported input format of other connected device. | ||
| - Set “HDMI Video Resolution” setting other than “Auto” or “1080p24”. | |||
Distorted picture | - | Sometimes a small amount of picture distortion may appear. | ||
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| This is not a malfunction. | ||
| - Connect this unit directly to the TV. If the RCA audio / video cables are connected | |||
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| to a VCR, pictures may be distorted due to the copy right protection system. | ||
Completely distorted picture or | - | Make sure the disc is compatible with this unit. | ||
black / white picture with BD / DVD |
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No sound or distorted sound | - | Adjust the volume. | ||
| - Check that the speakers are connected correctly. | |||
| - Check the HDMI connections. | |||
| - | Check the settings in “ |
| Audio” menu. |
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Picture freezes momentarily | - | Check the disc for fingerprints / scratches and clean with a soft cloth wiping | ||
during playback |
| from center to edge. | ||
| - | Clean the disc. | ||
Disc cannot be played back | - | Clean the disc. | ||
| - Ensure the disc label is facing up. | |||
| - Check if the disc is defective by trying another disc. | |||
| - Cancel the ratings control or change the control level. | |||
| - Insert a correct disc that can be played back on this unit. |
SD Memory Card cannot be read. - The format of the card does not match to this unit or the card is not compatible.
No return to | - Reset this unit by turning it off, then on again. | ||
when disc is removed |
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The unit does not respond to the | - Aim the remote control directly at infrared sensor window on the front panel. | ||
remote control | - Reduce the distance to infrared sensor window. | ||
| - Replace the batteries in the remote control. | ||
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Buttons do not work or the unit | - To completely reset the unit, unplug the AC cord from the AC outlet for | ||
stops responding | seconds. |
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The unit does not respond to | - Operations may not be permitted by the disc. | ||
some operating commands | Refer to the instructions of the disc. | ||
during playback |
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The unit cannot read BD / DVD / | - Condensation? (Let sit 1 or 2 hours) | ||
CD | - You are attempting to playback a disc other than one with one of the marks on | ||
| page 17. |
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| - Wipe the dirt off the disc or replace the disc. | ||
Angle does not switch | - The angle cannot be switched for BD / DVD which do not contain multiple | ||
| angles. In some cases multiple angles are only recorded for specific scenes. | ||
Playback does not start when | - Check the settings in “ |
| Parental” menu. |
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the title is selected |
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The password for rating level has | - Enter the default password “4737”, then your forgotten password will be cleared. | ||
been forgotten |
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Introduction Connections Playback Function Setup Others
Note
•Some functions are not available in specific modes, but this is not a malfunction. Read the description in this manual for details on correct operations.
•Some functions are prohibited on some discs.
EN | 43 |