English

Trouble Shooting

Symptom

 

 

Reasons

 

 

 

 

 

Solution

 

 

 

Press

the

POWER

The battery run out

 

 

 

Replace new battery

 

button,

the display does

 

 

 

 

 

 

 

 

 

 

 

 

 

not turn on

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

After

turning on

the

HOLD button is locked

 

Check if HOLD button is

player,

no response

is

 

 

 

 

 

 

 

 

locked, press and hold Mode

given when pressing any

 

 

 

 

 

 

 

 

to unlock buttom

 

 

buttons

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

After plugging the player

It runs in the default MTP

Change

the

MTP

Player

into the USB port of your

Player status

 

 

 

 

moded

into

USB

Storage

computer,

Removable

 

 

 

 

 

 

 

 

Mode accordingly

 

 

Disk

Drive

cannot

be

 

 

 

 

 

 

 

 

 

The

software

utilities

of

the

z

Uninstall

 

the

found in My Computer

player

(included

in

CD)

 

software utilities of

 

 

 

 

conflicts

with

other

software

 

the player

 

your

 

 

 

 

drivers

which

were

installed

z

Restart

 

 

 

 

 

on your computer

 

 

 

 

computer

 

the

 

 

 

 

 

 

 

 

 

 

 

 

z

Re-install

 

 

 

 

 

 

 

 

 

 

 

 

 

 

software

 

utilities

 

 

 

 

 

 

 

 

 

 

 

 

 

again

 

 

 

 

 

 

 

Your

 

motherboard

 

doesn’t

Contact the manufacturer of

 

 

 

 

support the USB connection

your

motherboard

to

 

 

 

 

 

 

 

 

 

 

 

 

upgrade

the

motherboard

 

 

 

 

 

 

 

 

 

 

 

 

driver

 

 

 

 

The music file on the

The attribute of the music file

Change

the attribute

of the

player cannot be deleted

sets as Read Only

 

 

 

music file

 

 

 

The playing time displays

A mp3 music file is currently

Compress the mp3 music in

in disorder when playing

compressed in VBR

format,

fix compression speed rather

a mp3 music

 

 

which

 

can

vary

 

the

than variable

compression

 

 

 

 

compression speed of a mp3

speed

 

 

 

 

 

 

 

 

music. When the mp3 music

 

 

 

 

 

 

 

 

 

is playing, the variable speed

 

 

 

 

 

 

 

 

 

will cause the playing time

 

 

 

 

 

 

 

 

 

displays in disorder

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When

the

player

is

It’s

due

to

the

 

sudden

It is recommended the user

connected or

disconnect

disconnection

of USB

port

should not suddenly unplug

to/from

your

computer,

during transferring the files

the player from the USB port

there is an unusual error

 

 

 

 

 

 

 

 

of computer when the files

on the computer

 

 

 

 

 

 

 

 

 

are being transferred or the

 

 

 

 

 

 

 

 

 

 

 

 

internal

memory

is

being

 

 

 

 

 

 

 

 

 

 

 

 

formatted.

 

 

 

My player can’t play the

Most of mp3 music files in the

If the mp3 player can’t play

mp3 music files

 

market are compressed in

the mp3 music file, skip to

 

 

 

 

MPEG1, MPEG2, LAYER3

the next song until the mp3

 

 

 

 

standard. In earlier days,

 

music

files

are

not

 

 

 

 

some mp3 music are

 

 

 

compressed

in

MPEG1

 

 

 

 

compressed in MPEG1

 

LAYER1 /MPEG1 LAYER2.

 

 

 

 

 

 

 

31

 

 

 

 

 

 

 

 

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Image 31
Sylvania SMP1015 user manual Trouble Shooting, Symptom Reasons Solution