Closed Caption Problem

Possible Remedy

My TV/DVD is showing captions

• You are watching a live broadcast and spelling errors made by the

that are misspelled.

closed captioning production company may pass through uncorrected.

 

A prerecorded program will not show any misspelled words because

 

of the time available for editing the captions.

My TV/DVD will not show the text

• Captions that are delayed a few seconds behind the actual dialogue

in its entirety or there is a delay of

are common for live broadcast. Most captioning production companies

what is being said.

can display a dialogue to a maximum of 220 words per minute. If a

 

dialogue exceeds that rate, selective editing is used to insure that the

 

captions remain up-to-date with the current TV screen dialogue.

My captions are scrambled with

• Interference caused by building, power lines, thunderstorms, etc.

white boxes on the TV screen.

may cause scrambled or incomplete captions to appear.

My program guide listed a TV show

• Broadcasters may at times use a time compression process to the

as being closed captioned but none

actual program so that additional advertising time can be given.

of the captions were displayed.

Since the decoder cannot read the compressed information,

 

captions will be lost.

My TV/DVD screen shows a black

• You are in the TEXT mode. Select CAPTION mode or CAPTION

box on certain channels.

[OFF].

 

 

DVD Mode

Problem

Corrective Action

No picture

• Insert a correct video disc that plays on this TV/DVD.

 

• Press SELECT on the remote control to select DVD mode. Next,

 

press PLAY or OPEN/CLOSE. Then try other DVD feature.

Disc cannot be played

• Insert the disc.

 

• Clean the disc.

 

• Place the disc correctly, with the label side up.

 

• Cancel the parental lock or change the control level.

No sound

• Connect the audio cables firmly.

 

• Turn the power of the audio component on.

 

• Correct the audio output settings.

 

• Correct the input settings on the audio component.

No DTS audio is output

• This TV/DVD does not support DTS audio. This is not a malfunction.

Distorted picture

• There are some cases where pictures may be slightly distorted, which

 

are not a sign of a malfunction.

 

• Although pictures may stop for a moment, this is not a malfunction.

Audio or subtitle language

• The selected language is not available for audio or subtitles on the

does not match the set up

DVD disc.

 

This is not a malfunction.

The camera angle cannot be

• The DVD disc does not contain sequences recorded from different

be changed.

camera changed angles. This is not a malfunction.

Audio or subtitle language cannot

• The DVD disc does not contain audio source or subtitles in the

be changed.

selected language. This is not a malfunction.

“Prohibited icon” appears on the

• That operation is prohibited by the TV/DVD or the disc.

screen, prohibiting an operation.

This is not a malfunction.

CD sound dropout

• Scratched disc. Replace the disc with an unscratched one.

No CD reproduction

• Dirty disc. Replace or cleaw disc.

DVD picture dropout

 

DVD picture freeze

 

DVD picture in mosaic

 

No DVD reproduction

 

 

 

NOTES:

 

Some functions are not available in specific modes, but this is not a malfunction. Read the description in this Owner’s Manual for details on correct operations.

Playback from a desired track and random playback are not available during program playback.

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Sylvania SRTD413 owner manual Closed Caption Problem Possible Remedy

SRTD413 specifications

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