I cannot synchronise or transfer data between my phone and my computer, when using the USB cable.
The cable or software that came with your phone has not been properly installed. Go to www.sonyericsson.com/support to read Getting started guides which contain detailed installation instructions and troubleshooting guides.
Error messages
Insert SIM
There is no SIM card in your phone or you may have inserted it incorrectly.
See Charging the battery on page 7.
The SIM card connectors need cleaning. If the card is damaged, contact your network operator.
Insert correct SIM card
Your phone is set to work only with certain SIM cards. Check if you are using the correct operator SIM card.
Wrong PIN/Wrong PIN2
You have entered your PIN or PIN2 incorrectly.
Enter the correct PIN or PIN2 and select Yes. See To insert the SIM card on page 5.
PIN blocked/PIN2 blocked
You have entered your PIN or PIN2 code incorrectly three times in a row.
Codes do not match
Codes that you have entered do not match. When you want to change a security code, for example your PIN, you have to confirm the new code.
No netw. coverage
Your phone is in flight mode.
Your phone is not receiving any network signal, or the received signal is too weak. Contact your network operator and make sure that the network has coverage where you are.
The SIM card is not working properly. Insert your SIM card in another phone. If this works, it is probably your phone that is causing the problem. Please contact the nearest Sony Ericsson service location.
Emerg. calls only
You are within range of a network, but you are not allowed to use it. However, in an emergency, some network operators allow you to call the international emergency number 112. See Emergency calls on page 15.
40Troubleshooting
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