Troubleshooting / FAQ
Battery life is shorter than expected
1.Battery life will vary with operating temperature and the number of images taken over time. Typically, the Trail Cam will be able to capture several images before the batteries die.
2.Check to make sure you have used new alkaline batteries. Tasco recommends using 4 Energizer® Alkaline “C” Cell batteries in this Trail Cam to obtain maximum battery life.
3.Make sure that the Power Button was switched to the “On” position, and that the camera was not left in setup mode.
4.Make sure that you are using a good quality name brand SD card in your camera. Tasco recommends SanDisk® brand SD Cards up to 8GB. Our experience indicates that poor quality SD cards can sometimes reduce your Trail Cam battery life.
Camera stops taking images or won’t take images
1.Please make sure that the SD card is not full. If the card is full, the camera will stop taking images.
2.Check the batteries to make sure that they are new alkaline “C” Cell batteries. See note above about short battery life.
3.Make sure that the camera Power Button is switched “On” .
4.Make sure that you are using a good quality SD card in your camera. Tasco recommends SanDisk® SD Cards up to 8GB.
5.If the SD card has its write protect switch in the lock position, the camera will not take images.
6.In some cases, other devices may change the formatting of the SD card so that it will not work properly with the Trail Cam.
Camera won’t power up
1.Make sure that you have installed all 4 batteries in the battery compartment. Tasco recommends using 4 Energizer® Alkaline “C” Cell batteries in this Trail Cam.
2.Make sure that the batteries are installed correctly, observing proper polarity. Always place the negative (flat) end of each battery in contact with the spring side of its slot inside the camera.
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