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ModelsC708 & C716 Important:Operator Checklist
Section 8 Troubleshooting Guide
PROBLEM PROBABLE CAUSE REMEDY PAGE
REF.
1. Soft lock message
appears on display. a. More than 24 hours since
the last HEAT cycle. a. The freezer must go
through a HEAT cycle
every 24 hours. The
freezer must now be
disassembled and brush
cleaned or placed in a
heat cycle.
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b. The power switch is in the
OFF position. b. The power switch must be
in the ON position. The
freezer must now be
disassembled and brush
cleaned or placed in a
heat cycle.
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c. The freezer was not in the
AUTO or STANDBY mode
when the heat cycle was
programmed to start.
c. The freezer must be in the
AUTO or STANDBY
mode. The freezer must
now be disassembled and
brush cleaned or placed in
a heat cycle.
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d. Mix out or mix low
condition. d. The level of mix in the mix
hopper must be above the
mix low probe. The
freezer must now be
disassembled and brush
cleaned or placed in a
heat cycle.
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e. The agitator is not
installed. e. The agitator must be
cleaned and installed
before starting the HEAT
cycle. The freezer must
now be disassembled and
brush cleaned or placed in
a heat cycle.
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f. There was a power failure. f. Check fault messages and
product temperature.
Disassemble and brush
clean, or initiate a heat
treatment cycle.
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