28 Models C810 & C812Troubleshooting Guide
PROBLEM PROBABLE CAUSE REMEDY
6. The upper platen will not stay
in the COOK or STANDBY
position.
a. Temperature is insufficient to
satisfy the indicator LED's. a. Wait until the indicator LED's
turn green.
b. The control harness is faulty. b. Call a service technician.
c. The interface board is faulty. c. Calla service technician.
d. The latch switch is faulty. d. Call a service technician.
e. The latch solenoid is faulty. e.Call a service technician.
f. The processor control is faulty. f. Call a service technician.
g. The pneumatic system is
faulty. g. Call a service technician.
7. The upper platen will not stay
in the COOK position, but will
stay in the STANDBY mode.
a. The processor control is not
set properly. a. Call a service technician.
8. The upper platen opens too
rapidly. a. The orifice/check valve is
incorrect or missing. a. Call a service technician.
9. The display reads “PLATEN
NOT LATCHED”. a. The pneumatic system is
faulty. a. Call a service technician.
b. The latch switch is faulty. b. Call a service technician.
c. The latch solenoid is faulty. c.Call a service technician.
10. The display reads “UPPER
PLATEN STUCK”. a. The arm bearings are dirty. a.Call a service technician.
b. The air cylinder is faulty. b. Call a service technician.
c. Plugged air lines to cylinders. c.Call a service technician.
11. The platen will not lower to
preset gap height. a. Defective motors and cables. a. Call a service technician.
b. Defective motor interface
board. b. Call a service technician.
c. Loose harness connections. c. Call a service technician.
d. Defective main display
controller. d. Call a service technician.