Teac WAP-4500 instruction manual Common Problems And Solutions, Tips For Troubleshooting

9. Troubleshooting

Often after time spent troubleshooting, the problem is traced to something as simple as a loose connection. Check the following before proceeding to the problem- specific solutions.

COMMON PROBLEMS AND SOLUTIONS

●Use some other electrical device to confirm that the electrical outlet is working.

●Ensure the WAP-4500 is turned on.

●Ensure all connecters are securely attached.

●Ensure attached devices are turned on.

TIPS FOR TROUBLESHOOTING

In each problem-specific section, try the steps in the order suggested. This may help you to solve the problem more quickly. Try to pin point the problem and thus avoid replacing non-defective parts. Keep a record of the steps you take when troubleshooting: The information may be useful when calling for technical support or for passing on to service personnel.

PROBLEM: THE WAP-4500 DOES NOT RESPOND TO THE BRC

●Short press any button and check the BRC connection indicator of the SMR.

●To recover from power save mode and for certain functions, the WAP-4500 takes a few seconds to respond. Also, there could be a receptioon shadow at the BRC position. Try pressing the button again at other position, followed by few seconds pause.

PROBLEM: THE WAP-4500 CAN NOT PLAY MEDIA CLIPS

●Make sure the files are supported by WAP-4500. WAP-4500 supports MP3, WMA, OGG und WAV formats.

PROBLEM: THE WAP-4500 CAN NOT PLAY PLAYLISTS

●Make sure the playlist format is supported. WAP-4500 only supports M3U, ExtendedM3U, ASX, WAX, PLS, WPL..

PROBLEM: THE WAP-4500 CAN NOT PLAY SONGS WITH DRM (DIGITAL RIGHTS MANAGEMENT) PROTECTION

●DRM tracks can only playback under DRM compatible audio servers (e.g. Windows™ Media Player 11 in audio server mode).

AUDIO PROBLEMS

PROBLEM: THERE IS NO SOUND

●Adjust the volume on the BRC.

●Confirm the volume is not muted.

●Use headphones to check sound output.

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