ANSWERER

Problem

 

Explanation/Solution

Doesn’t answer, or answers on 10th ring.

Make sure answerer is turned on.

 

Memory is full, erase some messages.

 

Check AC power and phone line connections.

 

 

 

Incoming messages are incomplete.

Was an extension phone picked up?

 

The caller left a message that is longer than the

 

 

message length you set during setup.

 

Memory is full.

 

 

 

Won’t respond to remote commands.

Must use touch-tone phone.

 

Must enter correct security code.

 

Did unit hang up? If you take no action for a

 

 

period of time, it automatically hangs up.

 

 

 

Answerer doesn't work.

Unplug power cord from the electrical outlet

 

 

and plug it back in to reset the answerer.

 

 

NOTE: If the battery is not installed, this next step

 

 

will erase all your messages and return the unit to

 

 

the default settings.

 

If that doesn’t work, unplug the power cord

 

 

from the back of the unit and plug it back in.

 

 

This is a complete reset.

 

 

 

Can't hear messages.

Adjust volume control.

 

 

 

Unit announces “Battery Low”.

Install a new 9-volt alkaline battery.

 

 

 

Can't restart message.

You must play message for at least 5 seconds

 

 

before pressing REVIEW button.

 

 

 

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Technicolor - Thomson 29870 Series manual Answerer