TROUBLESHOOTING TIPS

PHONE

Problem

 

Explanation/Solution

No dial tone.

Check hook switch to make

Won't dial out.

 

sure it pops up.

 

Make sure TONE/PULSE is set to correct

 

 

position.

 

 

 

Phone doesn’t ring.

Check RINGER VOLUME.

 

Could have too many phones on one line. (See

 

 

FCC registration information regarding REN)

 

 

 

Low handset or

Check the volume settings.

speaker volume.

 

 

 

 

 

Light and tone

This is normal as power is fluctuating

feedback flutter when

 

with phone outpulsing.

dialing in PULSE mode.

 

 

 

 

 

Can’t be heard by

Make sure phone cord is securely

other party.

 

plugged in.

 

 

 

Memory dialing.

Make sure you entered numbers correctly. (See

 

 

"Memory Dialing.")

 

 

 

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Technicolor - Thomson 29870 Series manual Troubleshooting Tips, Phone