Chapter 5
Internet Connection Troubleshooting
30
LED status | Possible solutions | |
|
| |
WLAN LED is | The WLAN LED flashes if there is wireless LAN | |
flashing or not lit | activity and can have different colours: | |
|
| Green: The SpeedTouch™ wireless access point |
|
| is operating in highest security mode (WPA). |
|
| Make sure to use the same WPA encryption on |
|
| the WLAN client. |
|
| Amber: The SpeedTouch™ wireless access point |
|
| is operating in medium security mode (WEP). |
|
| Make sure to use the same WEP encryption on |
|
| the WLAN client. |
|
| Red: The SpeedTouch™ wireless access point |
|
| uses no security. |
| The WLAN LED is not lit if the SpeedTouch™ wireless | |
| access point is disabled. For wireless networking, | |
| ensure the WLAN is enabled on the SpeedTouch™: | |
| 1 Go to the SpeedTouch™ web pages. | |
| 2 | In the menu select Home Network > Interfaces. |
| 3 | Click the WLAN. |
| 4 | Click Configure. |
| 5 Select Interface Enabled. | |
| - OR - | |
| Press and hold the Association / Registration button | |
| until the WLAN LED is lit (green, amber or red). | |
| The WLAN LED is toggling between red and green: If | |
| new stations are only allowed via registration and if | |
| you pressed the Association / Registration button, the | |
| ACL will be unlocked for 30 seconds during which you | |
| can connect new wireless clients. | |
|
| |
Red Internet LED or | There was an authentication failure. This will usually | |
No Internet LED | present itself as an error message regarding an | |
| incorrect password. | |
|
| Check that your user name is correct. For ADSL |
|
| connections, the user name is normally in the |
|
| form of username@ISP. |
|
| Check that your password is correctly entered. |
|
| The password is case sensitive. |
| If you continue to get password failures, contact your | |
| ISP. |
|
| The wrong service profile was selected. Restart the | |
| setup of your SpeedTouch™, and make sure to select | |
| the correct service profile. | |
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|
|
A comprehensive LED overview can be found in the SpeedTouch™ User’s Guide.
