Technicolor - Thomson CP-2016-007 manual Spracht Limited Warranty Policy

Spracht Limited Warranty Policy

All information is believed to be reliable, however specifications are subject to change without notice.

Spracht warrants its products against defects or malfunctions in material and workmanship under normal use and service, with the exceptions stated below. This warranty lasts for one year from the original date of purchase. Coverage terminates if you sell or otherwise transfer the product. In order to keep this warranty in effect, the product must have been handled and used as prescribed in the instructions accompanying the product.

Spracht shall (at its option) repair or replace a defective unit covered by this warranty, or shall refund the product purchase price. Repair, replacement with a new or reconditioned unit, or refund, as provided under this warranty, is your exclusive remedy. This warranty does not cover any damages due to accident, misuse, abuse, or negligence. Spracht shall not be liable for any incidental or consequential damages. Some states do not allow limitation or exclusion of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Implied warranties of merchantability and fitness for a particular purpose are limited in duration to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. To make a warranty claim, the purchaser must obtain a return authorization number (RA) from Spracht (serial number and purchase date required), and then return the product to Spracht at purchaser’s expense. A copy of the original dated receipt or shipping document must accompany the product. To obtain a return authorization, see “Warranty” on our website at www.spracht.com, send an e-mail to info@spracht.com, or contact us at:

Spracht

2672 Bayshore Parkway, Bldg 900 Mountain View, CA 94043 USA

Tel: +1 650-215-7500 Fax: +1 650-318-8060

For repair or replacement of a failed product, allow 4 to 6 weeks for processing and shipment.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Extended Warranty Coverage

Spracht offers two extended warranties for the Aura SoHo™ Conference Phone for an additional charge.

•The Spracht E-CP-3 extended warranty provides the same coverage as the Limited Warranty set forth above, but extends coverage to a 3-year period.

•The Spracht E-CP-3+ extended warranty extends coverage to 3 years, and also offers advance replacement of a faulty product before it has been returned. Spracht will provide a functioning unit within five business days (within the continental U. S.) from the issuance of the RA number; you return the faulty product to Spracht after the replacement is received.

Under both the E-CP-3 and E-CP-3+ extended warranties, Spracht agrees to repair or replace your Aura SoHo™ in accordance with the terms of the Limited Warranty set forth above for a period of three years from the date of purchase. The extended warranties do not cover preventive maintenance, and are subject to the limitations described above with respect to proper use of the product by the purchaser. The extended warranties are not transferable and apply only to the original purchaser of the product.

An extended warranty must be purchased within 30 days of purchase, and may be purchased using a credit card for payment, either using the registration and order form enclosed with the product, or by contacting Spracht at +1 650-215-7500 (be ready to supply all information on the registration and order form).

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