15909540 FINAL 7/25/02 8:11 AM Page 52

Chapter 5: Additional Information

Limited Warranty (continued)

4.Ship your defective unit back to us using the replacement unit’s carton. Shipping instructions will be included on the carton along with your SR number which will allow you to easily ship the unit back to us. Make sure you insure your shipment in case of damage or loss. Include with the shipment:

• Evidence of purchase date such as a bill of sale.

• A brief note describing your unit’s problem.

• Your name, address and phone number.

Option II:

1.For a fee, we will send a replacement unit to our exchange point.

2.The exchange location will notify you of its arrival.

3.Take your unit and evidence of purchase date, such as a bill of sale, to the exchange location and you will be provided the new or refurbished unit. Please retain all accessories such as the remote control hand unit.

4.If the repairs are covered by your warranty, you will not be billed.

Thomson assumes no responsibility for warranty shipments from the customer to the factory if not shipped in the manner prescribed by Thomson. Return transportation, storage, handling and insurance costs are your responsibility. We accept no responsibility in case of damage or loss.

To receive a replacement unit after we have received your unit:

•Write the SR number on the outside of the carton used to return the unit. Make sure you insure your shipment in case of damage or loss.

•Carefully pack the unit using the original box and packing material if possible. Please retain all accessories that were included with your unit such as the remote control hand unit.

• Include with the shipment:

1.Evidence of purchase date, such as a bill of sale, to verify your unit’s warranty eligibility.

2.A brief note describing your unit’s problem.

3.Your name, address and phone number.

•The representative will advise the address to mail a cashier’s check or money order for payment if there are any out of warranty labor or parts charges, and you elect not to use your credit card.

•After we receive your product, a new or refurbished unit will be shipped to you.

What your warranty does not cover:

•Acts of nature, such as but not limited to lightning damage.

•Adjustment of customer controls.

•Damage from misuse or neglect.

•A unit that has been modified or incorporated into other products or is used for institutional or other commercial purposes.

•Batteries.

•Units purchased or serviced outside the U.S.A.

•Shipping damage if the unit was not packed and shipped in the manner prescribed by Thomson.

•Storage fees may be charged by the exchange point if you fail to pickup the replacement unit in a timely manner.

52

Graphics contained within this publication are for representation only. Your unit might differ slightly.

Page 53 Page 55
Page 54
Image 54
Technicolor - Thomson DGE505N manual Limited Warranty, What your warranty does not cover
Page 53 Page 55

DGE505N specifications

The Technicolor - Thomson DGE505N is a state-of-the-art digital gateway equipped to meet the demands of modern broadband networking and multimedia distribution. Designed primarily for service providers, the DGE505N stands out in the market due to its robust performance and versatility.

One of the main features of the DGE505N is its ability to deliver high-speed internet access via multiple interfaces, including both Ethernet and Wi-Fi connectivity. The device supports the latest IEEE 802.11ac Wi-Fi standard, which allows for faster data throughput and improved range compared to older standards. This capability ensures that users can enjoy seamless streaming, gaming, and web browsing across multiple devices in their homes or businesses.

Another key characteristic of the DGE505N is its impressive capacity for simultaneous connections. It supports multiple devices without compromising on performance, making it suitable for environments with high user density. The gateway utilizes advanced Quality of Service (QoS) technologies to prioritize traffic, ensuring that bandwidth is allocated efficiently even in demanding scenarios.

The DGE505N is also equipped with several security features to protect users' networks from potential threats. It supports WPA3 encryption, providing enhanced security for wireless connections. Additionally, the device incorporates a built-in firewall and network intrusion detection systems, which help to safeguard against unauthorized access and cyber threats.

In terms of management and control, the DGE505N offers an intuitive web-based interface that allows users to easily configure settings, monitor network performance, and manage connected devices. Service providers benefit from this design, as it simplifies customer support and enhances user experience.

Moreover, the DGE505N supports IPv6, ensuring future-proofing as the internet continues to evolve. The compatibility with advanced protocols means that it is well-prepared for the increasing number of devices connected to the internet.

Overall, the Technicolor - Thomson DGE505N combines high-performance networking with advanced security and management features. Its comprehensive capabilities make it an ideal solution for service providers looking to deliver superior connectivity and service quality to their customers. This gateway represents a significant advancement in digital gateway technology, addressing the needs of both consumers and professionals in an increasingly digital world.
Top Page Image Contents