15909540 FINAL 7/25/02 8:11 AM Page 51

Chapter 5: Additional Information

Limited Warranty

What your warranty covers:

•Defect in materials or workmanship. For how long after your purchase:

•90 days from date of purchase - Unit exchange, which includes parts and labor.

•91 days to 1 year from date of purchase - Unit exchange, which includes parts only; you pay the labor.

•The warranty for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.

What we will do:

During the initial 90 days: Exchange the DVD unit with a new or, at our option, refurbished unit.

After the 90 days and within one year: Exchange the DVD unit with a new or, at our option, refurbished unit. We will bill you a flat exchange charge to replace a defective unit. This charge covers the labor cost for its repair.

How you get service:

•Call 1-800-311-9263 and have your unit’s date of purchase and model/serial number ready. The model/serial number information is on the back of your unit.

•A representative will troubleshoot your problem over the phone.

•If the representative determines that you should receive a replacement unit you will be provided with a Service Request (SR) number and the location of a nearby exchange point if one exists. No returns will be accepted without the SR number.

•Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period must be presented to obtain warranty service. For rental firms, proof of first rental is also required.

To receive a replacement unit before you return yours:

Option I:

1.Provide your Discover, MasterCard or Visa account number and expiration date to your phone representative. This is for security purposes only and your account will not be charged at this time.

2.We will send you a replacement unit.

3.If you return the unit to us within 14 days from the date you were provided a SR number, only items not covered by warranty will be charged to your account. If your unit is not received within 14 days, the suggested retail value of the unit will be charged to your credit card. This amount will be credited, less a handling fee, if the unit is subsequently received.

Graphics contained within this publication are for representation only. Your unit might differ slightly.

51

Page 52 Page 54
Page 53
Image 53
Technicolor - Thomson DGE505N manual Limited Warranty, What your warranty covers, What we will do, How you get service
Page 52 Page 54

DGE505N specifications

The Technicolor - Thomson DGE505N is a state-of-the-art digital gateway equipped to meet the demands of modern broadband networking and multimedia distribution. Designed primarily for service providers, the DGE505N stands out in the market due to its robust performance and versatility.

One of the main features of the DGE505N is its ability to deliver high-speed internet access via multiple interfaces, including both Ethernet and Wi-Fi connectivity. The device supports the latest IEEE 802.11ac Wi-Fi standard, which allows for faster data throughput and improved range compared to older standards. This capability ensures that users can enjoy seamless streaming, gaming, and web browsing across multiple devices in their homes or businesses.

Another key characteristic of the DGE505N is its impressive capacity for simultaneous connections. It supports multiple devices without compromising on performance, making it suitable for environments with high user density. The gateway utilizes advanced Quality of Service (QoS) technologies to prioritize traffic, ensuring that bandwidth is allocated efficiently even in demanding scenarios.

The DGE505N is also equipped with several security features to protect users' networks from potential threats. It supports WPA3 encryption, providing enhanced security for wireless connections. Additionally, the device incorporates a built-in firewall and network intrusion detection systems, which help to safeguard against unauthorized access and cyber threats.

In terms of management and control, the DGE505N offers an intuitive web-based interface that allows users to easily configure settings, monitor network performance, and manage connected devices. Service providers benefit from this design, as it simplifies customer support and enhances user experience.

Moreover, the DGE505N supports IPv6, ensuring future-proofing as the internet continues to evolve. The compatibility with advanced protocols means that it is well-prepared for the increasing number of devices connected to the internet.

Overall, the Technicolor - Thomson DGE505N combines high-performance networking with advanced security and management features. Its comprehensive capabilities make it an ideal solution for service providers looking to deliver superior connectivity and service quality to their customers. This gateway represents a significant advancement in digital gateway technology, addressing the needs of both consumers and professionals in an increasingly digital world.
Top Page Image Contents