Technicolor - Thomson DTH700 warranty Appendix, Troubleshooting guide, Technical data

DTH700_EN 13/08/02 15:27 Page 27

Appendix

Troubleshooting guide

Before requesting service (troubleshooting).

No power?

•Correctly connect the AC Power Cord to an AC Outlet.

There is no picture?

•Turn on the TV set and your DVD player.

•Check connections.

•Make the correct input selection on the TV set.

•To deactivate the Progressive Scan function, press and hold down the “8” X button on the front of the player.

The remote control does not work?

•The batteries are fully discharged and must be replaced. When you insert the replacement

batteries, ensure you align their positive and negative polarities correctly (k page 4).

•Remove batteries and hold down one or more keys for several minutes to drain the microprocessor inside the remote to reset it. Reinstall batteries and try remote again.

•Point the remote control to the front of the player.

•Operate the remote control within an 8 m range from the player.

•Remove any obstacles between the remote control and the red LED on the player.

There is no sound or it can hardly be heard?

•Make the correct audio input selection and volume adjustment on the TV set or hifi system (amplifier or AV selector).

There are no subtitles?

•Check that the subtitle is recorded on the disc.

•Subtitles disappear from the TV screen. See how to display subtitles.

The menu language is not the one you want?

•The menu language for your player has not been set during set-up.

•Your preferred menu language on a DVD disc (if available) has not been set during set up.

•The menu is not available in your language on the DVD disc.

Audio (spoken) and / or subtitle language is not the	EN
one selected during the initial player set-up?

•If the audio or subtitle language is not available on the DVD disc, the language selected during initial player set-up will not be heard or seen. The disc’s priority language (default language) is selected automatically. If you want another language, press “ ” key and “ ” key to select it temporarily for this disc (Or press menu during playback, if the disc has its own language selection menu).

If you forget your code key number for the parental rating (locking) function, you must do the following:

•Open the player’s disc tray and, if it contains a disc, remove the disc. Close the disc tray. The player now displays its menu on the TV screen. While pressing and holding down your player’s SKIP “:” key, press and hold down the remote control’s STOP key for at least two seconds. Release both keys when the menu changes. The player’s menu switches back to English and any settings that have been changed since the player was first installed are reset to the original delivery settings (factory settings). Should you wish the player to display its information in a language other than English, the language selection menu is displayed after you switch the player off and then on again to repeat its initial setup process. See page 5 of this manual for instructions on how to set up the player again.

Technical data

Power requirements: AC 230 V, 50 Hz Power consumption: 15W (approx. 2,5 W when power is OFF)

Operating temperature range: + 5 to + 35° C Operating humidity range: 10 to 75% (no condensation)

Audio signal to noise ratio (DVD): 110dB (A wtd)* Playback heads: 2 Class 2 Laser diodes – Wavelength: 655/780 nm.

*Nominal Specification.

• THOMSON Multimedia reserves the right to change the specifications without notice.

If you encounter difficulties

Advisors are at your disposal to help you solve your problems at this telephone number.

You can contact THOMSON by dialling: 0845 601 3093 (For Great-Britain, all calls will be charged at local rate) www.thomson-europe.com

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