Important Guarantee Information.
Congratulations on purchasing this television. We hope you have many years of trouble free enjoyment from your purchase.
Your product is covered under the manufacturers guarantee for 12 months
from date of purchase.
In the event of a fault being diagnosed, please refer to the frequently asked questions/troubleshooting section at the rear of this user guide.
If you are still unable to remedy the fault, try resetting the TV to factory settings, (details in this user guide) or contact the helpline.
In the event that a fault is diagnosed, the helpline will arrange to collect the TV from your home or work address, return it to our service centre, repair the item and then return it to you.
If we believe we cannot offer a permanent repair, we will replace the item.
Sky Media UK LTD – Helpline Information
Telephone 0871 2000 463
Email: service@skymediauk.co.uk
Internet: www.skymediauk.co.uk
The telephone opening hours are Monday to Friday 8.30am to 6pm, Saturday 9am – 5pm.
On the web site, you can register your product and guarantee, if you do it within 7 days of purchase, you will also receive an extra FREE
3 months warranty, making the warranty 15 months from date of purchase.
You must retain all packaging materials as you will need these in the event of
warranty/service support.
If you need to call the helpline, you will need the following information.
Model Number __________________________ (Can be found on rear of TV)
Serial Number __________________________ (Can be found on rear of TV)
Date of purchase __________________________ (Can be found on sales receipt)
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