TROUBLESHOOTING

If your DVD player is not working properly use this guide before contacting Tesco. Before investigating a problem, always switch off the player and any connected units.

SYMPTOM

CORRECTIVE ACTION

 

 

No power

Check if the power adapter is connected securely.

 

 

No Sound/ Distorted

Is the volume control turned up?

sound

In battery operation, battery running down.

 

 

No sound or picture

(In battery operation) - flat battery. Connect AC adapter

 

 

Interference or

Due to the effect of copy protection on the disc

scrolling

Avoid connecting to a recorder or TV/VCR combination.

 

 

 

The DVD+-RW you played should be finalized.

 

Ensure the disc is correctly inserted.

Disc will not play

Make sure the disc is free from scratches & marks.

Disc skips

Insert a playable disc. (Check disc type and system).

Disc Distorts

Is the disc Region 2?

 

Clean the disc.

 

Cancel or change the parental lock level

 

 

No forward or reverse

Some discs prohibit rapid scanning or title and chapter skip.

You can’t advance through the opening credits and warning

scan

information at the beginning of movies.

 

 

 

Handset erratic/

Point the handset at the player not the screen!

Flat battery, distance too far from player or

inoperative

Handset too far from player or obstructed.

 

 

 

AFTER USING YOUR PLAYER

Remove the disc from the tray

Close the player lid securely

Unplug the adapter and coil the cables

Store the player and accessories securely, away from sources of heat and damp - and out of the reach of children and pets.

NEVER store the player with the lid open!

CARE AND CLEANING

Occasionally wipe the player with a lint free duster. Never clean the player with liquids or solvents.

Do NOT clean the inside of the player tray with a cloth. Lightly blow out any dust. If your discs skip or don’t play properly, this is more likely to be caused by damage or dirt on the disc rather than any fault of the unit.

Clean the screen from time to time with a approved anti-static cleaner. NEVER wipe the screen with a tissue. Use a Calotherm cloth available from opticians.

CARE OF DISCS

DVD discs are fragile. Treat them with care. Always store them upright in their packing; away from direct sunlight, heat and damp.

When handling discs, hold the disc’s outer edge and/or the centre spindle hole. Do not touch the disc surface. Never bend or flex a disc.

Clean the disc surface with a soft, dry cloth. Wipe the disc surface gently, radially, from centre toward the outer edge. Never apply solvents to the surface of a disc.

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Technika DPDVD7 Troubleshooting, Symptom Corrective Action, After Using Your Player, Care and Cleaning, Care of Discs