Tefal FZ7000.PS, FZ700041, FZ700051 If your fryer is not working correctly, But it does not turn

If your fryer is not working correctly

PROBLEMS	CAUSES	SOLUTIONS
	The appliance is not plugged in.	Check that the appliance is plugged in
		correctly.
	The On-Off switch is not fully pressed	Press on the On/Off switch.
	down.
The appliance is not working.	You have pressed down the On-Off switch	Close the lid.
	but the appliance is not working.
	The motor is running but the appliance	Contact your point of purchase.
	does not heat.
		Check that the paddle is correctly
	The paddle does not turn.	positioned. If the problem continues,
		contact your point of purchase.
	The paddle has not been installed.	Fit the paddle.
	The food has not been cut in regular size	Cut food to the same size.
	pieces.
Food is not cooking evenly.	The chips have not been cut in regular	Cut the chips to the same size.
	size pieces.
	The paddle has been installed correctly	Check that it has been pushed down and
		clicked in position. If the problem
	but it does not turn.
		continues, contact your point of purchase.
	The wrong variety of potatoes has been	Choose a variety of potato recommended
	used.	for chips.
		Wash the potatoes for a long time to
	The potatoes are insufficiently washed	remove excess starch, then drain and dry
The chips are not crispy enough.	and/or not completely dried.	them before cooking. They must be
		completely dry.
	The chips are too thick.	Cut the chips thinner. The maximum
		chips dimensions are 13mm x 13 mm.
	There is not enough oil for the quantity of	Increase the oil quantity (see cooking
	chips.	tables p. 6 to 8).
The chips break up during the cooking.	The potatoes used are recently harvested	Reduce the quantity of potatoes down to
	and hence have a high water content.	800 g and adjust the cooking time.
The food stays on the edge of the	The cooking pan is too full.	Respect the maximum quantities
cooking pan.		indicated in the cooking tables.
		Make sure that the paddle is correctly
Cooking liquids have flowed into the base	The paddle is not positioned correctly or	positioned. If the problem continues,
of the appliance.	the seal of the paddle is defective.	contact your point of purchase. Do not
		use ActiFry for making soups or recipes
		with a high liquid content.
The timer does not work.	The battery is dead.	Change the battery (see fig. 15).
The appliance is unusually noisy.	You suspect the motor is not working	Contact your point of purchase.
	correctly.
The paddle stops turning during	The paddle is not positioned correctly.	Using an oven glove, push the paddle
cooking.		downward until it clicks into place. If
		this does not work, contact your point
		of purchase.

If you have any product problems or queries please contact our Customer Relations Team Helpline:

0845 602 1454 - UK / (01) 4610390 - Ireland

or consult our website - www.tefal.co.uk

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