How to recognise & avoid defects covered by the Stainless Steel guarantee

Exterior base:

The body shape of the cookware is guaranteed against external encapsulated base detachment or bubble between the encapsulated base and the body shape. This can create some overheating and some hot spots. It is covered by the guarantee

Interior surface of the product:

The body shape of the cookware is guaranteed against dark brown and black rusty stains

If you notice some stains on the inner surface of the product, first clean it following the care instructions. If stains are still significant when you slide your fingernail along the

surface after cleaning, or if the mark looks like some pitting or hole it is covered by the guarantee.

Some helpful advice:

Always add salt to water only after it has come to the boil

Do not use any detergent which contains chlorine

Do not use any hydrogen peroxide or bleach

Handle, side handle and knob:

If the pan has welded brackets and the handle is broken due to the welding points and there are no holes on the side of the pan, this defect would be covered by the guarantee.