Appendix C

Limited Product

Warranty

Telenetics warrants that the Product sold will be free from defects in material and workmanship and perform to Telenetics' applicable published specifications for a period of 18 months from the date of delivery to Customer or 12 months from placement into service, whichever occurs first. The liability of Telenetics hereunder shall be limited to replacing or repairing, at its option, any defective Products which are returned F.O.B., Telenetics' facility, Lake Forest, California (or, at Telenetics' option refunding the purchase price of such products). In no case are Products to be returned without first obtaining permission and a customer return order number from Telenetics. In no event shall Telenetics be liable for any consequential or incidental damages.

Products which have been subject to abuse, misuse, accident, alteration, neglect, unauthorized repair or installation are not covered by the warranty. Telenetics shall make the final determination as to the existence and cause of any alleged defect. No liability is assumed for expendable items such as lamps and fuses. No warranty is made with respect to custom products or Products produced to Customer's specifications except as specifically stated in writing by Telenetics in the agreement for such custom products.

This warranty is the only warranty made by Telenetics with respect to the goods delivered hereunder, and may be modified or amended only by a written instrument signed by a duly authorized officer or Telenetics and accepted by Customer.

This warranty and limitation extends to customer and to users of the product and is in lieu of all warranties with respect to the product whether express, implied, or statutory, including without limitation the implied warranties of merchantability and fitness for a particular purpose.

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Telenetics DSP9612RM manual Appendix C Limited Product Warranty