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TOA Electronics U720 Installing the Sprint Mobile Broadband USB Modem

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Section 2A: Installing the Sprint Mobile Broadband USB Modem 15

Section 2A

Installing the Sprint Mobile Broadband USB Modem

⽧Getting Started

⽧Installing the Sprint Connection Manager Software

⽧Inserting and Removing the Sprint Mobile Broadband USB Modem

⽧Activating Your Sprint Mobile Broadband USB Modem

This section guides you through the steps necessary to install your

Sprint Mobile Broadband USB modem and make it operational on

your computer.

Contents

Main Sprint Mobile Broadband USB Modem by Novatel Wireless Ovation U720 Page Table of Contents Section 3: Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121 Section 5: Safety and Terms & Conditions . . . . . . . . . . 93 Welcom e to Sp rint Welcome and thank you for choosing Sprint. Introduction Page Page Section 1A Introducing the Sprint Mobile Broadband USB Modem Your Sp ri nt Mo bi le Br oad ba nd USB Modem CDMA Networks USB EVDO Modem Package Contents About This Guide Page Page Page Section 1B Getting Started With Your Sprint Mobile Broadband USB Modem Getting Started 1. 3. 2. The Sprint Mobile Broadband USB Modem Software Activating and Using Sprint Service Call Sprint Customer Service Care and Maintenance Section 2A Installing the Sprint Mobile Broadband USB Modem Getting Started 1. 2. 3. 4. System Requirements Installing the Sprint Connection Manager Software 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Firmware Updates 1. 4. 2. 3. Inserting and Removing the Sprint Mobile Broadband USB Modem Inserting the Sprint Mobile Broadband USB Modem Using the External USB Extension Cable 1. 4. 2. 3. Turning Off the Sprint Mobile Broadband USB Modem Removing the Sprint Mobile Broadband USB Modem 1. 2. Activating Your Sprint Mobile Broadband USB Modem 1. 2. 3. Page Page Section 2B Sprint Connection Manager Software The Sprint Connection Manager Software Starting the Sprint Connection Manager Software The Sprint Connection Manager Software Window About the Interface The Menu Button The Minimize and Close Buttons Connection Status Connecting Connected Indicator Area The GO Button LED Overview System Tray Icon s Page Section 2C Menu Options Page Section 2C: Menu Options 45 Menu Items Menu Item Details Alert Log 1. 2. Connection History Deleting Records Device Info & Diagnostics Software Updates Links Help About Sprint Mobile Broadband Settings 1. 2. Settings Window General Optimization Bandwidth Optimization Screen Page Sprint Connection Manager Settings Novatel Wireless Network Adapter (NDIS) 1. 2. 3. Service Settings (Mode) 1. 2. Roaming Preference Page Page 1. 2. 3. Sprint Connection Device Settings User Lock Code Page Page Section 2D Troubleshooting Tips Problem Causes and Suggestions Error: Searching for Sprint Mobile Broadband USB Modem... Error: Splash Screen is Frozen Error: Not in Service Error: Connection Gets Dropped (Windows 2000 and XP) Reinstalling the Sprint Mobile Broadband USB Modem Driver Windows 2000 1. 2. 1. 4. 5. Updating the Driver Windows XP Page Installing the Windows XP Sprint Mobile Broadband USB Modem Driver Resolving Resource Conflicts Windows 2000 4. Disabling an Internal Modem, Infrared Device, or Network Card 1. Windows XP Disabling an Internal Modem, Infrared Device, or Network Card 1. 4. 5. 6. Additional Troubleshooting Tools Connection History Accessing Connection History About Connection History 1. Alert Log Accessing the Alert Log About the Alert Log Device Info & Diagnostics Accessing Diagnostics About Device Info & Diagnostics Page Page Page Section 3A Web Acc ess Web Accessing the Web 1. 2. 3. Your Us er Na me FAQs Page Page Page Section 4A Technical Specifications 84 Section 4A: Technical Specifications Environmental Specifications Mechanical Specifications Section 4A: Technical Specifications 85 Software Specifications Transmitter Specifications 86 Section 4A: Technical Specifications Receiver Specifications Hardware Specifications Page Page Section 4B Regulatory Information Regulatory Not ices 1. 2. Page Page Page Page Section 5A Safety and Notices Important Notice Safety and Hazards Page Section 5B Terms and Conditions Subscriber Agreement General Terms and Conditions of Service Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Novatel Wireless Limited Warranty and Liability Index