Top Innovations MC1275 warranty Customer Support, Product Serial Number, Important Safeguards

Models: MC1275

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TROUBLESHOOTING & CUSTOMER SUPPORT

CUSTOMER SUPPORTPRODUCT SERIAL NUMBERManual background IMPORTANT SAFEGUARDS Manual backgroundManual background

WARNING: To reduce the risk of electrical shock, this appliance has a three-pronged plug. This plug will fit in a polarized wall outlet only one way. If the plug does not fit fully in the outlet, contact a licensed electrician to install a proper outlet. DO NOT attempt to modify the plug or defeat this safety feature.

9.In order to unplug MC1275, grasp plug and pull smoothly and firmly from outlet. DO NOT attempt to unplug unit by pulling or tugging on cord.

10.Burns could occur from touching hot metal parts, hot water or steam. Use care when you turn a steam appliance upside down - there may be hot water in Water Reservoir.

11.MC1275 is only meant to be used with recommended MC1275 accessories. Other types of attachments are not to be used with Multi-Purpose Steamer. Doing so may cause injuries or damage to unit.

12.Nozzle and attachments become hot during use. To avoid injuries, DO NOT touch nozzle while using this appliance. DO NOT attempt to change attachments while unit is emitting steam.

13.When filling your MC1275, only water should be used in unit. Other cleaning agents will damage unit and can cause injuries.

14.Always disconnect appliance from electrical outlet when filling with water or emptying, and when not in use.

15.To avoid burns from escaping steam when removing Water Reservoir cap to refill unit:

Always allow unit to cool for 5-10 minutes.

Press and hold Steam Button to release all remaining steam.

16.DO NOT operate unit if steam opening is blocked. Should this occur, immediately cease usage and unplug from electrical outlet.

17.Store your MC1275 Heavy-Duty Steam Cleaner in a cool, dry place.

SAVE THESE INSTRUCTIONS!

FOR HOUSEHOLD USE ONLY

TROUBLESHOOTING & CUSTOMER SUPPORT

PROBLEM

POSSIBLE CAUSE

SOLUTION

 

 

 

Water spills out from Water

Water Reservoir is already full.

Do not try to add any more water.

Reservoir fill hole when adding

 

 

water.

Water Reservoir is too hot to be

Allow more cooling time before

 

refilled.

refilling.

 

 

Fill Water Reservoir more slowly.

 

 

Be sure to utilize the provided

 

 

Measuring Cup and Water Funnel

 

 

to refill the unit.

 

 

 

Accessories do not stay firmly

Accessories are not being properly

Review steps for proper

attached to main steam nozzle.

installed.

installation of accessories on

 

 

pages 7 & 8 of this manual.

 

 

Check to ensure that accessories

 

 

are installed correctly.

 

 

 

 

Accessories or main steam nozzle

Contact our Customer Service

 

is damaged or otherwise incorrect.

Department for assistance.

 

 

 

CUSTOMER SUPPORT

For problems with your Heavy-Duty Steam Cleaner, please refer to the troubleshooting guide located on Pages 12 & 13. Additional inquiries should be directed to our Customer Support services through our Web site, www.TopInnovations.com, on the Contact Us Web page.

If you do not have internet access, you may also contact our Customer Support Department by telephone, at 1-800-711-6617or 1-816-584-9700, ext. 130 or 131.

NOTE: In order for our customer service representatives to help you as quickly and efficiently as possible, please have the following information ready before calling:

Purchase information (where and when you purchased this product)

Copy of purchase receipt / proof of purchase

Product Serial Number

PRODUCT SERIAL NUMBER

For your convenience, space has been provided below for you to record the serial number of your unit (located on the back or bottom of the unit) for easy reference when contacting our Customer Service Department.

__________________ - _____________________________________

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Top Innovations, Inc.

Top Innovations, Inc.

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Top Innovations MC1275 warranty Product Serial Number, Troubleshooting & Customer Support, Important Safeguards