Topcom NG8060 Warranty period, Warranty handling, Warranty exclusions, TFT-LCD defect policy

NG8060

17 Warranty

17.1Warranty period

The devices have a 24-month warranty period. The warranty period starts on the day the new unit is purchased. Consumables or defects causing a negligible effect on operation or value of the equipment are not covered.

The warranty has to be proven by presentation of the original or copy of the purchase receipt, on which the date of purchase and the unit-model are indicated.

17.2Warranty handling

A faulty unit needs to be returned to an authorized service centre including a valid purchase note and a filled in service card.

If the unit develops a fault during the warranty period, the service centre will repair any defects caused by material or manufacturing faults free of charge, by either repairing or exchanging the faulty units or parts of the faulty units. In case of replacement, colour and model can be different from the original purchased unit.

The initial purchase date shall determine the start of the warranty period. The warranty period is not extended if the unit is exchanged or repaired by the service centre.

17.3Warranty exclusions

Damage or defects caused by incorrect treatment or operation and damage resulting from use of non-original parts or accessories are not covered by the warranty.

The warranty does not cover damage caused by outside factors, such as lightning, water and fire, nor any damage caused during transportation.

No warranty can be claimed if the serial number on the units has been changed, removed or rendered illegible. Any warranty claims will be invalid if the unit has been repaired, altered or modified by the buyer.

17.4TFT-LCD defect policy

Despite the highest possible standards, the intricate manufacturing of thin-film transistor ( TFT) liquid crystal display (LCD) screens may still produce slight visual imperfections. However, there will be provided a warranty service for your NG8060's TFT LCD screen if there are :

–3 bright dots or 5 dark dots or 8 bright and/or dark dots in total; or

–2 adjacent bright dots or 2 adjacent dark dots; or

–3 bright and/or dark dots inside an area of 15mm diameter

These TFT LCD screen warranty conditions are offered by theTFT LCD manufacturers. Therefore, at its option, the product will be repaired or replaced. .

A bright dot is a white or sub-pixel that is always on. A dark dot is a black or sub-pixel that is always off.

This product is in compliance with the essential requirements and other relevant provisions of the directive 2004/108/EC.

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